Guest Service Associate (GSA)

Job Description

Job Description

Description:

Job Summary: As a Guest Service Associate, you’ll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment.  

Key Responsibilities:

• Greet guests with a friendly attitude and assist with food orders  
• Maintain knowledge of the menu and answer guest questions  
• Keep the dining area, patio, and restrooms clean and well-stocked  
• Follow proper food safety, hygiene, and cash handling procedures  
• Assist with restocking and cleaning tasks as needed  
• Support new team member training and follow company policies  

Qualifications:

• Restaurant or retail experience preferred  
• Strong communication and basic math skills  
• Must be able to lift up to 30 lbs and stand for extended periods  
• Flexible availability, including nights, weekends, and holidays  
• Reliable transportation required  

Work Environment:

Fast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently.