Field Service Tech

Job Description

Job Description

What is the Opportunity?

Ovivo is seeking a Field Service Technician (FST) to support the installation, commissioning, and long‑term performance of our equipment at customer sites across North America. This role is a key customer‑facing position that directly contributes to the success of Ovivo's technologies in the water and wastewater treatment market.

As an FST, you'll work hands‑on with mechanical systems, controls, and treatment equipment while partnering closely with Engineering, Project Management, and our customers' operations teams. If you're driven, mechanically inclined, and excited to help solve real‑world water challenges, this is your chance to make a meaningful impact.

You must live within 1 hour from a major airport as this position requires frequent travel (approximately 65%).

What is the Role?

System Installation & Commissioning

• Support the installation of Ovivo equipment at customer sites.
• Perform mechanical, electrical, and controls checkouts prior to system startup.
• Assist with commissioning activities to ensure equipment is operating to specification.
• Manage QA/QC documentation, punch lists, and project closeout tasks.

Maintenance, Repair & Technical Support

• Perform maintenance, troubleshooting, repairs, and rebuilds on installed equipment.
• Serve as a primary point of contact for customers within your assigned territory.
• Provide operator training and ongoing technical support to ensure successful long‑term operation.
• Identify potential sales opportunities and make recommendations that support customer needs.

Problem Solving & Field Expertise

• Diagnose mechanical, process, or controls‑related issues in non‑standard situations.
• Exercise independent judgment in the field with wide latitude for decision‑making.
• Represent Ovivo professionally while building strong relationships with customers and partners.
• Other duties as assigned

Does This Sound Like You?

• Strong knowledge of water or wastewater treatment equipment and processes.
• Friendly, approachable, and confident interacting with customers and team members.
• Comfortable generating and modifying Excel spreadsheets, Word documents, and PowerPoint presentations.
• Able to read and understand technical procedures and documentation.
• Proficient with Microsoft Office tools.
• Strong verbal and written communication skills, including technical communication.
• Solid math skills and the ability to make decisions using multiple variables.
• Highly organized with the ability to prioritize tasks from multiple stakeholders.
• Self‑motivated and capable of completing projects with indirect supervision.
• Must be able to pass a drug screening.
• Valid driver's license; passport or ability to obtain one.

Education, Training & Experience

• An associate degree in a related technical field is preferred but not required.
• Minimum of three (3) years of directly applicable experience in field service, project management, or water/wastewater equipment operation or maintenance - or an equivalent combination of education and experience.

Physical Demands

This role requires the ability to:

• Walk, sit, climb ladders, and stand for extended periods.
• Use hands and arms for handling tools and equipment.
• Lift and move equipment as needed.
• Maintain visual acuity for close work, distance, color, depth perception, and focus adjustments.
• Able to lift 30–50 lbs frequently and up to 75–100 lbs occasionally.

Work Environment

• Work is performed in a mix of customer sites, industrial environments, and moderate‑noise settings.
• Travel is required approximately 65% of the time, must live within 1 hour from a major airport.

Don't meet every single requirement? If you carry a strong sense of ownership and teamwork in everything you do, we'd like to hear from you anyway.

What we offer as an employer

At Ovivo, teamwork is at the heart of everything we do. We value work-life balance and strive to provide an engaging work environment along with excellent benefits and career progression opportunities. We offer:

Benefits - all full-time employees are eligible for Ovivo's generous benefits package that includes:

• Medical, Dental and Vision benefits
• 401k Match of 4%
• Parental Leave
• Company paid life insurance along with company paid short and long-term disability
• 11 paid holidays
• Three weeks of PTO per year (prorated based on start date)
• Roll over of 64 PTO hours to the following year
• Sixteen personal hours hire date determines number of personal hours for the first year
• Days off between Christmas Eve and New Year's Day - paid by the company with no impact to PTO balance.
• Profit sharing

At Ovivo we are committed to providing working environments where everyone is included and treated fairly and with respect.

Dive in - Apply Today! Let's change the future of water together.

About Ovivo

Ovivo is a global provider of equipment, technology, and systems producing among the purest water and treating some of the most challenging wastewater in the industry. Ovivo is a powerful global brand with renowned trademarks, possessing more than 150 years of expertise and references in water treatment, supported by its proprietary products, advanced technologies, and extensive system integration knowhow. Ovivo delivers conventional to highly technological water treatment solutions for the industrial and municipal markets and leverages its large installed base of equipment around the world to offer parts and services to its customers. Ovivo is dedicated to innovation in an industry that is in constant evolution and offers water treatment solutions that are cost-effective, energy-efficient, and environmentally sustainable

Visit our website to learn more about Ovivo: