Senior Tech Squad Support Technician

Advertising Summary: The Media Support Services Team invitesapplicants for an exciting opportunity as a Senior Tech SquadSupport Technician! Unit: Technology Services Department: Academic Technologies Department Summary: Virginia Commonwealth University(VCU) Technology Services is a central IT organization supportingthe academic, research, and administrative missions of theuniversity. Technology Services provides scalable, secure, andinnovative technology solutions to all VCU units. Duties & Responsibilities: Provide frontline support and assist Media Support Services withmaintenance of classroom AV and PC instructional technology asdirected, and confirm subsequent system functionality; providetechnical advice; and provide end user training. Offices located onVCU’s Academic and Medical Campus. Minimum Qualifications Engage regularly with end users to provide training andsupport. Coordinate efforts between departments. Must have the ability to work on various projects at any onetime, solve problems as they come up and complete an assigned taskon time. Must be a self-motivated worker capable of workingindependently to complete tasks efficiently - withoutsupervision. Occasionally will be required to pick up equipment that canweigh up to 25 lbs. Must be detail oriented and organized. Must have a working knowledge of common software applicationsfor word processing and spreadsheets. Must have good interpersonal skills, demonstrated ability towork with people. Must have demonstrated ability to communicateclearly both orally and in writing. Additional duties as assigned. Demonstrated ability to work in and foster an environment ofrespect, professionalism and civility with a population of faculty,staff, and students from all backgrounds and experiences, or acommitment to do so as a staff member at VCU. Preferred Qualifications Preferred experience installing and troubleshootingProfessional AV systems. Must have the ability to identify and troubleshootfunctionality and signal path issues in multimedia AV systems. Benefits All full-time university staff are eligible forVCU’s robust benefits package that includes comprehensive health benefits, paid annualand holiday leave, generous tuition benefits, retirement planningand savings options, tax-deferred annuity and cash match programs,employee discounts, well-being resources, abundant opportunitiesfor career development and advancement, and more. FLSA Exemption Status: Non-Exempt Hours per Week: $17.50 Restricted Position: No Flexible Work Arrangement: no, fully onsite Contact Information: Contact Name: MaryTeller Contact Email: View email address on click.appcast.io #J-18808-Ljbffr Virginia Commonwealth University