Inside Sales Representative

Inside Sales Representative

Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable growth through the direct sale of a wide range of processed metal products and several metal-intensive branded products. Guided by our Core Values, we put safety first always, and we believe in cultivating an inclusive workplace where employee belonging, and empowerment are foundational to everything we do. Olympic Steel offers employees the best of both worlds: the culture and community of a closely connected team with the resources, opportunity and stability of a large, growing organization.

The Inside Sales Representative is responsible for maintaining, growing and servicing existing and new accounts, proactively identifying sales opportunities for Outside Sales Representatives, creating opportunities to up-sell and cross-sell existing accounts, reactivating inactive accounts and identifying new account opportunities. Additionally, the Inside Sales Rep will partner closely with Outside Sales to establish strong, long-term relationships with customers, ensure high quality customer service to all external customers, execute on-time delivery according to customer expectations, inform customers of delivery set-backs and changes in order status while managing the order entry process, troubleshoot problems and rectify complaints and claims. Other responsibilities include developing individual quotes and contract pricing, expediting orders with short lead times or unusual requirements, ensuring correct inventory is in stock to support general sales, proactively identifying customer needs and advising customers of potential issues, and partnering with Outside Sales to develop marketing plans and strategies.

Pay Range: $27 - $38/hr

Qualifications:

• Associate or Bachelor's degree in a related field
• 1+ years of experience in a sales role within the steel/metals industry, prefer 3+ years.
• Strong customer service and sales aptitude.
• Desire to build client relationships and increase sales knowledge/experience.
• Demonstrated ability to work in a team environment while managing individual goals and objectives partnered with the ability to work effectively in a diverse community required.
• High energy and drive, strong business and data analysis skills, excellent prioritization, organizational and time management skills.
• Outstanding oral and written communication skills.
• Working knowledge with Microsoft Suite, most notably Excel and Office.

Olympic Steel offers comprehensive benefits, including:

• Medical, dental, and vision benefits
• Paid holidays and vacation
• 401(k) with employer match
• Tuition reimbursement & Employee Discount Programs
• Referral program

No travel required.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.