Inside Sales Representative

Inside Sales Representative

Plymouth - PLY (4) - Plymouth, MN 55442

Overview

Salary Range $25.00 - $28.00 Hourly Position Type Full Time Job Shift Day Travel Percentage None Category Sales

Inside Sales Job Description

Are you motivated by building lasting relationships and delivering results that matter? Are you a driven sales professional who enjoys relationship building and client development, and wants to make a positive impact on people's lives? At J.H. Larson Company, we value individuals who work collaboratively, prioritize exceptional customer experiences, and confidently manage the entire sales process from initial conversation through final delivery. If you have a talent for generating new business, expanding existing accounts, and positioning yourself as a trusted partner to your customers, we encourage you to apply.

J.H. Larson Company is an independent distributor of Electrical, Plumbing, and HVAC products with 8 locations in Minnesota, Wisconsin and South Dakota and 3 showroom locations. We remain dedicated to our employees, customers and vendors, and are positioned to move into the future as a family owned and operated business. We're proudly celebrating our 95th anniversary this year!

We have a great opportunity to join our Inside Sales Team at our Plymouth, MN branch. This is an on-site position that is responsible for driving sales and delivering exceptional customer service from 6am until 3pm M-F. Inside Sales works cooperatively with outside sales, project managers, quotation specialists, and other members of the distribution team to ensure seamless order and service experience. This role builds relationships by understanding new and existing customer needs and by providing personalized value-added support. This role works to exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. Inside Sales provides related services to customers and performs on a professional level for JHL adhering to and implementing the corporate mission, philosophy, culture goals, objectives, policies, and procedures.

What's In It For You?

• Highly competitive benefits package
• Medical, Dental, Vision
• 401k
• Life insurance
• Short- and Long-Term Disability
• Health Saving Account with employer match
• Critical Illness & Accident Insurance
• Employee assistance program
• PTO and 9 paid holidays, as well as your birthday!

And more!

Responsibilities Include:

• Write orders for customers and cross-sell to promote additional products that align with customer needs.
• Answer questions, research and problem solve customer orders and respond to digital orders via phone, email, text etc.
• Oversee submittal, shipping, expediting, and billing processes on jobs.
• Identify and qualify potential customers through cold calls, emails, or inbound inquiries and grow customer relations through site visits and other customer engagement events.
• Participate in market planning and implementation of market strategies, sales meetings, vendor training and vendor representative engagement.
• Partner with other departments to ensure seamless customer experiences.
• Provide feedback to management on pricing, service, products, customer needs etc.
• Coverage for Counter Sales.

Qualifications

Education

• High School Diploma or GED
• Associate's degree in business or tech school preferred

Experience and/or Training

• 2 years related sales experience (knowledge of electrical, plumbing, HVAC components is preferred)
• Ability to identify customer needs and recommend effective solutions
• Strong customer service and problem-solving skills
• Basic math skills, including working with fractions and decimals
• Excellent verbal and written communication skills
• Strong organizational, time management, and multitasking abilities
• Analytical thinking and sound decision-making skills
• Team-oriented with the ability to collaborate across functions
• Self-motivated, persistent, and results-driven
• 2 years in a customer service role preferred
• Wholesale distribution experience preferred
• Computer experience with different order management systems (Eclipse knowledge preferred)

Licenses/Certificates

• Valid US Driver's license and/or reliable transportation