Director of Operations - Harley Davidson Museum

Salary: $110,000 - $120,000
Levy Sector
Other Forms of Compensation:

Bonus Eligible
Pay Grade: 14
Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary

The Director of Operations at Harley-Davidson Museum will oversee restaurant and catering operations, event execution, management team leadership, staffing coordination, food safety compliance, and service delivery to ensure exceptional experiences for guests, clients, and team partners.
Qualifications

5+ years of operations leadership experience in restaurants, catering, hospitality, or large-scale events
Experience managing large teams and cross-functional departments
Knowledge of restaurant operations, catering logistics, staffing, and facility management
Proficiency with scheduling, reporting, point-of-sale, and operational software systems
Familiarity with food safety, OSHA standards, and venue safety procedures
Key Responsibilities

Oversee daily restaurant, catering, and hospitality operations
Lead, coach, and provide oversight to the management team
Manage staffing plans, scheduling, labor execution, and event coverage
Ensure compliance with food safety, service, sanitation, and operational standards
Monitor labor costs, operational budgets, inventory, and performance metrics
Develop procedures to improve efficiency, service quality, and guest satisfaction
Support catering events, restaurant operations, menu execution, and client service
Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details:
Applications are accepted on an ongoing basis.
Levy maintains a drug-free workplace.
Req ID: 1586077
Levy Sector
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BRITTANY R VETVICK
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