Area Director - DD / IDD Services

Job Description

Job Description

Company Description

Who We Are: 

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs. 

With services nationwide, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life. 

Company Perks/Benefits:  

• Starting Pay: $84,700.00 annually with a 5k retention bonus
• Must reside within 1-hour drive of Chippewa Falls / Eau Claire or be willing to relocate to the area.  
• Innovative, collaborative environment with flexible work/life balance schedules 
• 401(k) plan with company match 
• Company provided hardware and cellphone stipend 
• FREE Life Insurance & FREE Long-term Disability 
• Job mobility options within Dungarvin's 17 states of services 
• Discount on national brands 
• PTO that increases with tenure 
• Pet Insurance 
• Medical, Dental, and Vision (Domestic partners eligible for Dental). 
• Supplemental Insurance, Flex Spending, and HSA Accounts 
• Mileage reimbursement 
• Referral Bonus Program

What You Get To Do:  

The Area Director is responsible for providing overall managerial oversight of an 8-program Adult Family Home (AFH) Service segment and is responsible for supervision of up to three (3) Program Directors. The Area Director will have overall supervision of the programs, retention, training, and development. In addition to the organization and implementation of direct support, person-centered planning, advocacy, regulatory compliance, safety, financial management, and maintenance of the physical environment. This position will oversee programs in Chippewa Falls and Eau Claire, WI. 

Duties include but are not limited to: 

• Lead the training and supervision of program Directors, evaluating program and staff performance to ensure exceptional quality and efficient utilization. Moreover, offer valuable support for staff and caregiver training to enhance their skills and expertise.  
• Develop and maintain effective working relationships with all funding sources, regulatory bodies, and families of those we serve ensuring licensing and compliance.  
• Navigating, managing and leading all aspects of program/area financial performance, including budget management, contract review/adherence and rate negotiation.  
• Collaborate effectively with the State management team to optimize state-wide operations.  
• Assure proper management of persons served and household finances.  
• Assess and propose policies and procedures to elevate program efficiency; leverage technical and analytical tools to gauge performance and productivity, pinpointing any service gaps. 

What Makes You A Great Fit:  

• Must have a Bachelor's degree in: Human Services, Psychology, Counseling, Allied Health, Health and Human Services, Human Services Management, Social Work, Behavioral Science, Business or a related field.    
• 4 years of managerial experience in the field of human services or healthcare preferred. 
• Experience in behavior reduction/elimination strategies that promote least restrictive approach to care in alignment with home and community-based services requirements 
• Knowledge and experience in mental/behavioral health crisis prevention and intervention 

Skills Crucial to Success in this Role:  

• Experience in service delivery to people with challenging behaviors/mental health needs and who require behavioral intervention preferred.   
• Experience working with a budget ranging from $5-7M 
• Knowledgeable and adaptable to new software technologies such as: PLANFUL, ULTIPRO, KRONOS, THERAP, DASHBOARD AND E-GUARDIANSHIP. In addition to being an intermediate-level user of Excel, Word, Outlook, and PowerPoint.  

Hours:  

• This is a full-time position that should be able to support program, personnel, and organizational demands. While the typical schedule is from 8 am to 5 pm, Monday through Friday, it may entail additional evening and weekend hours.  

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law. 

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