Complex Support Coordinator, Regional Support Associates (Woodstock Office)

Position Summary The Complex Support Coordinator will provide intense evidence based person centered coordination of supports including development of plans and linkages to services for persons with complex multisystem needs who require a high level of active engagement and ongoing monitoring. Qualifications A formal university degree in social services at the undergraduate or post graduate levels. Knowledge of application of case management principles acquired and maintained through membership in good standing with a regulated college. A minimum of five years of experience developing plans within a biopsychosocial framework for persons presenting with complex medical and/or behavioural support needs and whose needs have required engagement with multiple services and sectors. Complex support coordination abilities and a familiarity with how to access supports and services available to adults with a developmental disability and complex medical and/or behavioural support needs. Experience in using flexible and creative approaches to solve complex issues at individual and system levels. Experience working as part of an inter-professional team and working in a cross sector context that builds upon a systemic framework and promotes cross sector collaboration and partnerships. Excellent interpersonal, written and verbal communication skills. A demonstrated ability to conduct oneself in a professional manner and to deal congenially with a variety of people effectively and efficiently with minimal supervision. Strong organizational skills and ability to manage confidential information with tact and diplomacy. A demonstrated ability to adhere to deadlines and prioritize multiple projects effectively. A demonstrated ability in adherence to client rights and an understanding of clients ability to direct care and client confidentiality. Knowledge of a variety of computer software applications and automated record keeping. A valid province of Ontarios drivers license and access to a reliable and insured automobile for extensive travel throughout Southwestern Ontario. Commitment to Patient Care & Safety and Service Excellence. Satisfactory vulnerable persons sector criminal background check. Bilingualism (English/French) is an asset. Salary Range $43.52–$49.01/hour Additional Information All Woodstock Hospital postings are a reflection of true vacancies, however unionized postings will consider internal union members first. AI is not currently used in the hiring process. Woodstock Hospital is committed to promoting compassionate and respectful patient care. We are dedicated to sustaining a supportive environment and we welcome applications from qualified individuals of diverse backgrounds, beliefs, and abilities. We are committed to providing a barrier‑free environment by participating and complying with the by‑laws and guidelines of the standards developed under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). If accommodation is required during the application, interview, or recruitment process, please contact Human Resources via email. Woodstock Hospital is also committed to being a safe space for everyone where we embrace diversity and celebrate individuality where everyone feels valued, respected, and appreciated. We seek to establish a more inclusive, diverse, accessible, and just culture in addressing barriers and inequities to make WH a place where everyone feels like they belong. #J-18808-Ljbffr Woodstock Hospital