Automotive Customer Representative

Job Description

Job Description

At the Randy Wise Automotive Team, we believe that buying a vehicle should be as exciting as the first day you drive it off the lot. We aren't just selling cars; we are helping our neighbors in Ortonville find the transportation that connects them to their lives, their families, and their goals. Our team is built on a foundation of respect and a shared desire to provide a stress-free experience for everyone who walks through our doors. As an Automotive Customer Representative, you will be the friendly face that guides our visitors through that process. You won't find high-pressure tactics or confusing jargon here; instead, you will find a collaborative culture where your personality and ability to connect with people matter most. We are looking for someone who takes pride in helping others and is eager to represent a team that genuinely cares about its reputation in the Michigan community. If you enjoy people, have a knack for clear conversation, and want to build a career where no two days are the same, you will find a home with us.

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Career Growth Opportunities

Retirement Plan

Greet visitors as they arrive at our Ortonville location with a warm, genuine welcome.

Listen to what our customers need in a vehicle and help them explore our current inventory to find the right match.

Take customers out for test drives to experience the performance and features of our cars firsthand.

Explain technical vehicle details and safety options in a way that is easy to understand for everyone.

Collaborate with our finance and service teams to ensure the entire buying experience goes smoothly from start to finish.

Follow up with previous clients to check in on their vehicle experience and provide ongoing support.

Valid driver's license with a clean driving record.

Strong comfort level with face-to-face communication and building rapport.

Basic computer literacy for processing paperwork and managing vehicle inventory.

Resilience and a proactive attitude toward learning new vehicle features.

Previous experience in retail or customer-facing roles is a plus.