Strategic Account Lead (West Coast)

Job Description

Summary

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We are seeking a Strategic Account Lead to own and grow one of our most significant retail relationships end-to-end — leading buyer meetings and negotiations, setting account strategy, and directing cross-functional teams to keep the assortment pipeline on track.

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This is a senior, client-facing role for someone who has owned a large, concentrated retail account relationship and is comfortable operating with full autonomy and decision authority — not in a supporting or escalation-first capacity.

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Key Responsibilities

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Account Ownership & Buyer Relationship

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• Own the buyer relationship end-to-end, leading buyer meetings, negotiations, and order management directly
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• Build and maintain buyer-side credibility and trust at a senior, strategic level
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Account Strategy & Growth

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• Own overall account strategy — where the relationship is headed, where risk is building, and where there is room to expand within the account
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• Identify and escalate structural risk to the relationship (share loss, competitive encroachment, program changes) early, with a clear point of view on response
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Cross-Functional Leadership

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• Set SKU goal strategy against volume targets and licensor commitments, translating cross-functional input into a coherent account plan
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• Set cross-functional direction with Creative, Product Development, and Sales Operations & Pricing to keep the pipeline and assortment strategy on track, with full ownership of day-to-day decisions
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Negotiation & Executive Representation

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• Represent Magenta at the executive/strategic level in account negotiations, partnering with Sales Operations & Pricing on deal terms
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Pipeline & Reporting

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• Track opportunities, orders, and customer communications in the CRM
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• Maintain accurate pipeline reporting and sales forecasts
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• Coordinate internally on pricing, product availability, and fulfillment
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Success Metrics

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• Account relationship is stable or growing — no unplanned share or program loss, with credible progress on any identified expansion opportunity
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• Cross-functional teams (Creative, Product Development, Pricing) treat this role as the clear, final decision-maker on account priorities
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• Assortment and development process runs on a predictable, well-managed cadence, with visible improvement in the underlying pipeline
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Minimum Qualifications

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• Experience owning a large, concentrated retail account relationship at a strategic, client-facing level (ideally with a major off-price or big-box retailer)
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• Track record operating with full autonomy and decision authority, not in a supporting or escalation-first capacity
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• Strong cross-functional leadership across creative, production, and pricing functions
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• Strong relationship-building and negotiation skills
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• Excellent communication and presentation skills
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• Highly organized with strong pipeline management abilities
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• Experience using CRM systems
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• Thrives in a fast-paced, reactive environment
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Preferred

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• Prior buyer-side or retail experience
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• Licensed consumer products or housewares experience
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Location & Travel

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• Remote — West Coast (Physically must be based in CA, AZ, NV, WA, or OR)
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