Transportation Operations Specialist (Motor)

Job Title

Job Title

Duties

Major duties include:

GS-09

• Assists in the operation of an assigned fleet of motor vehicles ranging in size from subcompact sedans to heavy trucks, including off-road, 4-wheel drive vehicles; stake-, platform- and dump- body trucks; truck-tractors; trailers; busses; ambulances, and other specialized equipment to support Federal agencies.
• Assists in determining motive and causes of problems and works with customer representatives and makes first level decisions, with goal of implementing mutually acceptable solutions.
• Provides assistance to higher graded specialists in assuring delivery and adequacy of GSA Fleet services and assumes responsibility for program efficiency and cost effectiveness of areas over which the higher graded employee has jurisdiction.
• Participates as a member of a team, in on- site visits to maintenance and repair vendors used by the GSA Fleet, to inspect work-in-progress, or work completed; briefs vendors on Government requirements concerning invoices, Service Contract Act, and operational practices; resolves billing problems and fosters effective business relations between the GSA Fleet programs' vendor and customer agency partners.
• Provides data and prepares initial recommendation designed to identify opportunities for expansion of services to non-participating customers and participates in surveys and studies undertaken to establish costs and benefits of participation in the GSA Fleet program.

GS-11

• Responsible for operation of an assigned fleet of motor vehicles ranging in size from subcompact sedans to heavy trucks, including off-road, 4-wheel drive vehicles; stake-, platform- and dump- body trucks; truck-tractors; trailers; busses; ambulances, and other specialized equipment to support agencies.
• Assists in the management of the full range of the Fleet Management Center (FMC), Zonal Office and maintenance operation by reviewing, measuring, and recommending improvements in practices and procedures relating to customer service, cost control, and utilization of vehicles and other resources.
• Analyzes assigned program areas to identify weaknesses or opportunities for improvement.
• Assists in briefing vendors on requirements concerning invoices, Service Contract Act, and operational practices; resolves billing problems and fosters effective business relations between the General Services Administration (GSA) Fleet programs' vendor and customer agency partners; and establishes new vendor sources for customer accounts.
• Receives, prepares for assignment, and assists in assigning or delivering new replacement vehicles to customer activity locations