Revenue Cycle Specialist II

Who We Are At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team. Why Join Copa Health? At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you’ll receive: Competitive salary and comprehensive benefits package Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program Dental and Vision Coverage to complement your health plan Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge 10 paid holidays annually Wellness Program, including access to mental health resources Tuition Reimbursement up to $3,000 to invest in your growth and career advancement Affordable Medical, Dental, and Vision plans to fit your needs 403(b) retirement plan with company match to help you plan for your future Employee Assistance Program with free coaching and therapy sessions Additional benefits including life insurance, disability coverage, pet insurance, and more Starting Pay: $21 DOE Who We're looking for We’re seeking a detail oriented, organized Revenue Cycle Specialist II to be able to identify and resolve complex claims issues adversely impacting the revenue cycle management process and achieve resolution through coordination, reconciliation and denied claim management. Key Responsibilities Perform full revenue cycle billing and collections functions. Review and analyze Explanation of Benefits (EOBs), remittance advice, and payment posting entries. Verify claim status with payers through phone, payer portals, and other communication channels. Contact insurance carriers and third-party payers to verify claim receipt, secure payment timelines, and resolve discrepancies. Conduct follow-up on aged accounts receivable balances (30, 60, 90, and 120+ days). Investigate delayed payments and resolve barriers to reimbursement. Review accounts to confirm contractual compliance and payment accuracy. Qualifications High school diploma or General Equivalency Diploma (GED); or equivalency of education and years of experience are acceptable College or certification course work, preferred Minimum four (4) years medical accounts receivable experience required. Behavioral health billing experience preferred. Ability to obtain and maintain Level One fingerprint clearance and meet agency personnel requirements Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE. #J-18808-Ljbffr Copa Health