ServiceNow Senior AI Developer - ITSM
Sparix Global.
Job Title: ServiceNow Senior AI Developer ITSM
Experience Required: 8+ Years
Timezone - 1:30 PM to 9:30 PM IST (Originally CET)
Work Mode: Remote
Duration: 4 Months (September 2026 end of December 2026). Extension possible based on performance.
We are building AI-powered solutions and enterprise ITSM capabilities on the ServiceNow platform using Now Assist, Agentic AI, and Generative AI .
Own end-to-end delivery of ServiceNow ITSM initiatives, including technical design, development, automation, AI-powered capabilities, testing, deployment, and support, with strong hands-on Now Assist implementation in enterprise ITSM environments.
Requirements:
- 8+ years of hands-on ServiceNow development , delivering complex enterprise ITSM implementations
- Proven production implementation of multiple Now Assist skills , plus AI adoption and governance experience
- Strong automation experience, Flow Designer, Integration Hub, intelligent routing and approvals
- Core development expertise: Script Includes, Business Rules, Client Scripts, Scripted REST APIs, and integrations
- Certifications required: CSA, CAD, and Certified Implementation Specialist ITSM ( Now Assist / GenAI / Agentic AI certifications are a plus )
- Strong communication and problem-solving skills; fluent in English
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| S.No. | Technology / Skill Area | Candidate Experience (Years) | Self Rating (Out of 10) |
| 1 | Overall Years of Experience | ||
| 2 | Relevant Experience | ||
| 3 | ServiceNow Development | /10 | |
| 4 | ServiceNow ITSM | /10 | |
| 5 | Enterprise ITSM Implementations | /10 | |
| 6 | Now Assist | /10 | |
| 7 | Production Implementation of Now Assist Skills | /10 | |
| 8 | AI Adoption | /10 | |
| 9 | AI Governance | /10 | |
| 10 | Generative AI | /10 | |
| 11 | Agentic AI | /10 | |
| 12 | ServiceNow Automation | /10 | |
| 13 | Flow Designer | /10 | |
| 14 | Integration Hub | /10 | |
| 15 | Intelligent Routing | /10 | |
| 16 | Approvals / Approval Automation | /10 | |
| 17 | Script Includes | /10 | |
| 18 | Business Rules | /10 | |
| 19 | Client Scripts | /10 | |
| 20 | Scripted REST APIs | /10 | |
| 21 | ServiceNow Integrations | /10 | |
| 22 | Technical Design / Architecture | /10 | |
| 23 | Testing & Deployment | /10 | |
| 24 | AI-powered ServiceNow Capabilities |
Vacancy posted 2 days ago
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