Now Hiring Bilingual Debt Collectors

Now Hiring Bilingual Debt Collectors – Join Our Team! Training Class Starts Monday, October 26, 2026! Are you bilingual in English and Spanish? We want to hear from you! Capital Management Services is expanding our third-party debt collections team, and we're looking for motivated individuals who are comfortable communicating with both English- and Spanish-speaking consumers. What You'll Do Contact consumers regarding delinquent accounts and outstanding balances Negotiate payment arrangements and help consumers identify appropriate account resolutions Handle inbound and outbound collection calls in English and Spanish Work in a fast-paced, goal-oriented call center environment Accurately document account activity and follow applicable collection regulations What We're Looking For Bilingual (English/Spanish) required Prior collections experience is a plus, but not required Call center, sales, or customer service experience preferred Strong communication, negotiation, and problem-solving skills Comfortable discussing outstanding balances and requesting payment Motivated, dependable, and goal-oriented What We Offer $18/hour starting wage for bilingual collectors Commission opportunity $150 sign-on bonus after 60 days of employment Paid training starting October 26, 2026 Full-time schedule Medical, Dental, and Vision benefits 401(k) and Paid Time Off Career advancement opportunities With over 20 years of experience in the Buffalo area, Capital Management Services is a trusted leader in the debt collections industry. We provide the tools and training you need to succeed and grow. Job Type: Full-time Work Location: In person

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