Call Center Customer Service Representative
Branch 51
Job Description
Job Description
Location: Leander, TX
Industry: Firearms Distribution
Schedule: Monday–Saturday, 9:00 AM – 6:00 PM
Start Date: ASAP
Job Description
We are seeking reliable and customer-focused Call Center Customer Service Representatives to join a high-volume inbound call center for a firearm distribution company in Leander, TX. This role focuses on providing excellent customer service, handling inbound calls, and assisting customers with product inquiries, orders, and general support.
Responsibilities
- Handle a high volume of inbound customer calls professionally and efficiently
- Provide accurate information regarding products, orders, and company policies
- Resolve customer questions and concerns with a positive and solution-oriented approach
- Document customer interactions clearly and accurately in the system
- Maintain a high level of professionalism and customer satisfaction
- Follow company procedures and compliance requirements
Requirements
- Previous call center or customer service experience preferred
- Excellent communication and listening skills
- Strong customer service mindset with a friendly, professional personality
- Ability to work in a fast-paced, high-volume environment
- Must be reliable and punctual
- Open availability to work Monday through Saturday between 8:00 AM and 6:00 PM
- Must be able to start immediately
- No criminal background
Preferred Qualifications
- Experience handling inbound calls
- Comfortable using computer systems and navigating multiple screens
- Strong problem-solving skills
What We Offer
- Opportunity to start immediately
- Stable schedule with consistent hours
- Professional work environment
We are looking for people who are reliable and seeking to make a change in their lives to accomplish long-term goals as well as growth within a company.
Company Description
We are looking for people who are reliable and seeking to make a change in their lives to accomplish long-term goals as well as growth within a company.
Vacancy posted 3 days ago
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