QUALITY MANAGER

Quality Manager

The Quality Manager role is responsible for the effective management of a 900+ employee facility while leading a cross functional team of 30 professionals. Reporting to the site General Manager, this role will be responsible for the Quality Management System (QMS) to ensure the system is established, maintained and improved upon. In addition, the role is key in ensuring compliance to company, customer, regulatory and other procedures and requirements while fostering a quality culture.

Essential Responsibilities:

• Provides Quality leadership / guidance on all QMS matters as well as product compliance to the facility. Ability to make decisions that always protect product safety for products and services provided by the business.
• Is the advocate for the VOC (voice of the customer) ensuring customer requirements are realized throughout the life cycle of the products and processes used within the facility from development through product realization and support while in service.
• Drives the elimination of escapes and cost of poor quality.
• Establishes procedures for maintaining high standards of quality, reliability and safety.
• Organizes and promotes company-wide improvement efforts.
• Implements and maintains the company quality system in accordance with current quality standards, reporting on performance of the quality system for review and as a basis for improvement.
• Supports the development, implementation and continuous improvement across the organization.
• Leading and developing the site Quality Team: Lead the quality team to operational excellence supporting 100% first pass yield, zero customer escapes, proactively supporting 100% on time delivery for the business operations; Act as a mentor, support quality employee development plans, and maintain a robust succession plan for the Quality Leadership team in Riverside
• Acts as the liaison with external parties, including regulatory agencies on matters related to the quality system.
• Act as a business partner to operations ensuring the quality function drives leadership in both compliance systems and management as well as proactively working with site leadership and site guidance management teams to drive continuous improvement to ensure on time delivery and quality.
• Manages the daily activities of the functional Quality organization ensuring adequate resources are in place for compliance, cross training is happening to maximize the Quality staff. Daily interface with operations staff on Quality matters.

Experience/Qualifications:

• Ability to communicate effectively verbally and in writing both vertically and horizontally across the site organization and the business unit; Ability to create and deliver an impactful presentation to multiple stakeholders including customers, senior leadership, regulators, certification bodies, and employees; ability to communicate and advocate key company positions relating to complex or controversial issues in a clear, concise and professional manner
• Ability to work effectively with multiple stakeholders including the site teams and program teams
• Demonstrated track record of successful site QMS implementation and sustaining/maintenance activities. This includes customer, regulator, 3rd party/AS9100 audit and results.
• Have excellent Project Management skills to visually and meaningfully track and status "QMS deployment, Corrective Action plans, DPU burn down plans, FOD control plans,
• Possess a can-do approach
• Ability to implement advanced manufacturing quality acceptance system for operators and mechanics
• Experience with continuous improvement, lean and/or Six Sigma.
• Demonstrated ability to implement and sustain a site-level corrective action board process as part of overall site metrics.
• Drive continuous improvement in site quality metrics and results for first pass yield / defect per unit, product escapes, cost of poor quality (primarily scrap, rework, and repair) corrective action closure on time;
• PPAP experience a plus

Education:

• BA/BS degree in Engineering or applicable field with minimum 6-10 years of progressively responsible experience in Quality
• MA/MS degree in Engineering or applicable field with 4-7 years of progressively responsible experience in Quality

Skills and Certifications:

• Technical degree - Mechanical, Electrical, Materials, etc.
• Management Experience - leading large groups
• High level of communication skills
• PPAP and NADCAP exposure
• Aerospace experience or Automotive (Aero is highly desired)
• Technical degree and some Aerospace exposure are critical.

Additional Information:

All your information will be kept confidential according to EEO guidelines.