Product Solutions Architect

Location: New York, NY. , Atlanta, GA. , or Remote, USA Reports to: SVP | Product Exemption Status: Full-time, exempt Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. Founded by a practicing physician and a senior pharmaceutical executive, we are redefining how life sciences companies connect with healthcare professionals (HCPs). Our platform delivers evidence-based, ethical, and high-impact omnichannel engagement that helps improve patient care through smarter communication. With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care. Ascend is our AI-enabled omnichannel engine, powering real-time, personalized engagement between HCPs and pharma partners. At the core of this effort is ION (Intelligently Optimized Network), the integration and intelligence layer that enables secure, scalable connectivity across systems, channels, and partners. Job Summary We are hiring a Product Solutions Architect to be the product-led technical partner across the Ascend sales and implementation cycle. You will lead product-focused pitches, tailor and run demos in real time against a client’s specific needs, and turn client goals into a scoped, credible solution that Product and Engineering can deliver. You are the first hire into a function we expect to grow, with the opportunity to build and lead a team as it does. Day to day, the role asks you to be comfortable across all three modes: setting strategy for how we solution, running consultative design with clients, and doing the hands-on IC work yourself. This is not a role that delegates the build.

You will sit in Product, partner daily with Commercial, Client Services, and Engineering, and carry a solution from the first discovery conversation through design, build, and deployment. Until we add Forward Deployed Engineers, the custom implementation work is yours. We expect you to work AI-forward. We build AI products, and we expect the person selling and building them to use AI in their own craft: to go from discovery to a working prototype in days, and to bring AI-enabled capability into client solutions where it genuinely improves the HCP experience. Key Responsibilities Pre-Sales and Product-Led Selling - Engage early in the pre-sales cycle on strategic and enterprise pursuits, before the solution is shaped rather than after. - Run technical discovery and qualification alongside Commercial, and lead product-focused pitches as the senior technical voice in the room. - Work hand in glove with Solutions Design across the full proposal, not only the custom portion, and own the technical narrative in RFPs and executive conversations. - Own the demo landscape across standard, brand-specific, and strategic custom environments, kept current with the roadmap so what we show matches what we ship. - Partner with Solutions Design on large or custom proposals, and with Client Services on the account roadmap. - Use AI tooling to compress the path from discovery to working prototype, so clients see something real in days rather than weeks. Solution Architecture - Translate client goals into a scoped, credible Ascend solution and a client-level implementation roadmap. - Scope integrations, data flows, and architecture live in client conversations, with an accurate read on feasibility and effort. - Decide what is built bespoke versus pushed into the platform, so custom work compounds into product rather than debt. - Surface new features and integrations out of client conversations and bring them back sized.