Vice President of Operations

Job Description

Job Description

Vice President of Operations

Location: Regional HQ (Fort Washington, PA / Greater Philadelphia Area)

Growth Trajectory: $12M Current and growing to $25M Target (5-Year Strategic Plan)

Mission: Making People and Communities Safer

At Cardinal Point Homeland Security Group (CPHSG), we don’t just provide security; we build resilient communities. As a veteran-owned firm led by former law enforcement and military professionals, we are grounded in the principles of Servant Leadership and Comprehensive Safety.

We are at a pivotal moment in our history. Having established ourselves as a premier provider in Pennsylvania and New Jersey—protecting schools, houses of worship, and commercial properties. We are ready to accelerate. We are seeking a growth-minded executive to lead our operations and transform our $12M regional success story into a $30M multi-state powerhouse. This is the opportunity of a lifetime for a leader who wants to combine elite operational scaling with a deep, values-based dedication to the community.

As our Vice President of Operations, you will be the primary architect of our expansion into Maryland, Florida, and Texas. You will ensure that as we grow, we never lose the "Cardinal Way” - our commitment to integrating physical safety with a positive climate and an effective culture.

Key Executive Mandates:

• Scale the Infrastructure: Transition CPHSG from a regional leader to a national enterprise. You will build the "Branch-in-a-Box" SOPs that enable us to plant flags in new states while maintaining the high standards our PA and NJ clients expect.
• Guardian of the P&L: You defend operational margins for a $12M+ organization by optimizing workforce logistics and overtime, ensuring our front-line "Protectors" have the resources they need to succeed.
• Own Key Performance Indicators: You will own KPIs for work schedules, vacancies, overtime, tardiness, contract renewals, and performance, and create and implement corrective action plans to meet goals.
• Community-Centric Leadership: You will oversee operations that save lives across a diverse portfolio—from helping school districts navigate government compliance to securing houses of worship, providing elite protection for corporate headquarters, and safeguarding the residences of high-net-worth individuals.
• Technological Integration: You will lead our effort to use technology as a common denominator by implementing advanced guard-touring, AI surveillance, and real-time reporting to deliver unmatched value to our partners.

We are seeking a leader who speaks the language of protection and possesses the academic rigor to manage complex organizational growth.

• Required Experience: Must have a minimum of five years of senior-level operations management experience in a contract guard service company
• Required Education: A bachelor’s degree in Homeland Security, Law Enforcement, or a related field.
• Preferred Education: A master’s degree with a specific emphasis on Security is strongly preferred.
• Professional Pedigree: We strongly prefer candidates who have served as members of the U.S. Armed Forces, as police officers, as federal law enforcement agents, or as officials in the Department of Homeland Security.

The ideal candidate thrives at the intersection of tactical grit and strategic insight.

• Values-First Mindset: You lead by serving. You recognize that our employees are our greatest asset and are committed to fostering a culture of high performance, integrity, and extreme ownership.
• Proven Scaler: You have a track record of guiding a service-based organization through the "messy middle" of growth, from $10M to $30M+.
• Operational Diplomat: You can speak the language of a school board member, a corporate CEO, and a field supervisor with equal fluency and equal respect.

This role offers:

• $155,000 base salary
• Performance-based bonus opportunity
• Executive-level visibility and operating influence
• Opportunity to help lead a major growth phase for the company

Bonus eligibility will be tied to company and individual performance, including operational execution, client retention, margin protection, KPI performance, growth support, and leadership effectiveness.

Cardinal Point is more than a security firm; we are a mission-driven organization dedicated to confronting systemic violence and strengthening the capacity of the institutions and individuals we serve.

• A Seat at the Table: Work directly with our executive team, including former DHS, military, and law enforcement leaders.
• Impact: Your work will directly contribute to the safety of students, worshipers, executives, and families across the nation.
• Growth: We are a company on the move. We offer a high-stakes, high-reward environment where your professional growth is directly tied to our organizational success.

If you are a seasoned industry professional, a master of operations, and a servant-leader at heart, we want to hear from you. Help us write the next chapter in the Cardinal Point story.

Cardinal Point Security Group provides professional armed and unarmed security services with a clear mission: making people and communities safer. We bring preparation, professionalism, and dependable service to schools, commercial properties, and the communities we protect.

At Cardinal Point, you are part of a team—not left to figure things out on your own. We provide paid, role-specific training, clear expectations, and hands-on support from supervisors. Our recruiting, training, compliance, scheduling, and operations teams work together to help you prepare for your assignment and succeed in the field.

We value integrity, respectful communication, sound judgment, and a commitment to service. Our everyday expectations are straightforward: be on time, look sharp, be engaged, and be consistent. We look for people who take pride in their work, remain professional under pressure, and treat others with respect.

We also believe in developing our people. Employees who demonstrate reliability, initiative, and strong performance can pursue opportunities to expand their skills, take on greater responsibility, and advance into leadership or specialized assignments.

Join Cardinal Point and build a career protecting what matters: people and communities.

Company Description

Cardinal Point Security Group provides professional armed and unarmed security services with a clear mission: making people and communities safer. We bring preparation, professionalism, and dependable service to schools, commercial properties, and the communities we protect.\r\n\r\nAt Cardinal Point, you are part of a team—not left to figure things out on your own. We provide paid, role-specific training, clear expectations, and hands-on support from supervisors. Our recruiting, training, compliance, scheduling, and operations teams work together to help you prepare for your assignment and succeed in the field.\r\n\r\nWe value integrity, respectful communication, sound judgment, and a commitment to service. Our everyday expectations are straightforward: be on time, look sharp, be engaged, and be consistent. We look for people who take pride in their work, remain professional under pressure, and treat others with respect.\r\n\r\nWe also believe in developing our people. Employees who demonstrate reliability, initiative, and strong performance can pursue opportunities to expand their skills, take on greater responsibility, and advance into leadership or specialized assignments.\r\n\r\nJoin Cardinal Point and build a career protecting what matters: people and communities.