H2O Pool & Bar - Bartender

Overview

It is the responsibility of the Bartender to provide prompt, efficient, and courteous service, display salesmanship, and friendly hospitality at the bar. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity).


Responsibilities

• Must work as a team; helping fellow employees and managers to ensure the finest possible service is given to our guests.
• To be courteous and respectful of everyone.
• Must have a sense of urgency.
• Pay attention to detail.
• Be positive and professional at all times.
• Adhere to policies and procedures, health, and liquor laws.
• Adhere to Health Regulations, ensuring that your work area is clean, organized, and sanitized throughout the shift.
• Maintain uniform appearance according to established guidelines.
• Work your shift with an advanced level of speed, organization, and accuracy.
• Proper safety and sanitation guidelines.
• Assure that food and beverages are presented according to the guest's specifications, Pool Menus, Recipes and Plate Specifications.
• Assist with maintaining a clean, organized, and safe working environment.
• Use proper stock rotation and storage areas.
• Cut and stock bar fruit (garnishes) to bring up to PAR.
• Pool Manager of any needed supplies.
• Pool Manager of any issues/problems that arise, immediately.
• Know location of all Golden Nugget outlets and services that are available to the guests.
• Complete special projects as requested by Pool Managers.
• Complete car checklist and daily beer count .
• Turnover/take over station/shift according to established procedures (Close to Open).
• Display a friendly/warm hospitality while greeting as guest enter.
• Attend pre-shift meetings.
• Take care of any special needs that the guest may desire or need.
• Check to ensure that the bar top is properly and completely set.
• Communicate with your Bartender, Bar Porter, Pool Servers and Pool Attendants.
• Make sure that orders are delivered to the guests or servers immediately to ensure promptness and to keep the service well moving.
• Accurately input orders into the Aloha system with position numbers.
• Keep the service well organized using the established systems and procedures. Ensure that every ticket that prints out at the bar has the drinks made within 3 minutes.
• Thank the guests, be check ready at all times, present the check, and settle checks according to established procedures, invite guests to return and create an experience for them that will develop into guest loyalty.
• Notify a Pool Manager of any Employee Discount, Black Card, or needed Comp.
• Give all lost and found items to the Pool Manager.

Qualifications

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Minimum age requirement is 21
• Must have great people skills, a clean and well-groomed appearance and to be respectful of everyone.
• Thorough knowledge of proper service and etiquette.
• Must have passed Bar Apprentice Program.
• Read, write, and speak English in order to communicate with guests and employees.
• Obtain Alcohol Awareness.

EDUCATION and/or EXPERIENCE :

• Minimum one-year experience in a high-volume restaurant is required.

MATHEMATICAL SKILLS:

Basic math skills.

Language Skills:

Must be able to speak and understand English.

PHYSICAL DEMANDS :

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Constantly walking up to distances of 500 ft. during shift.
• Frequently stooping, reaching.

WORK ENVIRONMENT :

• Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
• While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile/mats/carpet/cement.

Pay Range

USD $12.00 - USD $12.00 /Hr.
Tipped Position

This position earns tips
Benefits

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.


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