Customer Care Specialist

Our Company PharMericaOverview PharMerica is hiring full-time Customer Service Pharmacy Technicians in Vancouver, WA!Come grow your career with PharMerica’s team—where you can make a meaningful impact supporting long-term care and senior living communities.As an Customer Service Pharmacy Technician, you’ll be responsible for accurately entering and processing medication orders to ensure timely and safe patient care. In this role, you’ll work closely with pharmacists and operations teams to input prescription data, verify information, and maintain compliance with pharmacy regulations. Success in this position requires strong attention to detail, efficiency, and the ability to manage a high-volume workflow in a fast-paced environment.This is an ideal opportunity for a detail-oriented technician who enjoys focused, task-driven work and wants to make a meaningful impact without direct patient-facing responsibilities. Requirements Washington Pharmacy Technician LicenseWork Location18110 SE 34th St., Building 2, Suite 270, Vancouver, WA 98683Remote work is available after the successful completion of the 180-day training period, provided performance metrics are met. Benefits & Perks Health, Dental, Vision & Life Insurance – Comprehensive coverage Company-Paid Short & Long-Term Disability – Peace of mind guaranteed Flexible Schedules & Paid Time Off – Because balance matters Tuition Reimbursement – We invest in your growth Employee Discount Program & DailyPay – Perks you can use every day License Fee Reimbursement – We’ve got your pharmacy tech license fees covered 401(k) Plan – Invest in your future Pet Insurance – Care for your furry family members Responsibilities Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner. This person will Answer and submit inquiries regarding patient information and medication therapies Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests Assist the pharmacist with facility and physician office communications Obtain patient information for our database by calling patient care representatives and physician offices Utilize judgement in knowing when to elevate issues to the management level Utilize various programs such as Outlook, Excel and Microsoft Word Complete assigned projects upon request in a timely manner Perform other tasks as assigned Qualifications Washington State Pharmacy Assistant registration required High school diploma or equivalent is required One year of previous experience with direct client communication - customer service Prior healthcare/pharmacy experience preferred Strong computer and data entry skills Must have good oral communication skills, attention to detail, and problem-solving skills About our Line of Business PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit Follow us on Facebook, Twitter, and LinkedIn. Salary Range USD $22.00 - $22.50 / Hour #J-18808-Ljbffr PharMerica