Food and Beverage Manager

Food & Beverage ManagerThe Dunes of Naples, located in Naples, FL, is pleased to announce an excellent career opportunity for a Food & Beverage Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management.General Purpose:Assists in managing and overseeing all food and beverage facets including, but not limited to: high level communication, operations, member and guest satisfaction, service training, personnel, product mix data, ordering, vendor relationships, service leadership, inventory, labor and cost of goods controls, and catering functions.Essential Duties:51% of each day is dedicated to managerial and supervisory dutiesDevelops schedules for all food and beverage departments, according to budget and forecastManages and assists in the ordering of all alcohol beverages, maintains beverage pour cost, implements recipes and retail pricing of productWorks closely with the kitchen leadership to ensure food quality and consistency, and appropriate ticket times, labor and cost of salesAssists in the completion of all month end inventories to include the kitchen, bars, and beverage cartAssists the Director, Food and Beverage with budget development and cost analysisAssists in the marketing of the restaurant and catering departments, both internal and externalAssists in the managing other managers, front line associates, in all food and beverage outletsManages service standards for all food and beverage outletsPromotes and implements all Troon food and beverage standards, procedures and policiesAssists and leads interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, communicates opportunities, praise, progressive performance documentations of all food and beverage associates; addressing complaints and resolving issuesManages department members that may include, but is not limited to: Restaurant Manager, Catering Manager, Executive Chef, Host, Set Up Staff, Cooks, Servers, Bussers, Food Runners, and any other food and beverage associatesAssures that effective orientation and training are given to each new associate. Develops ongoing training programs and tests for comprehensionMonitors business volume forecast and plans accordingly in areas of labor, productivity, costs and other expensesIncorporates safe work practices in job performanceRegular and reliable attendancePerforms other duties as requiredEducation/Experience:5+ years of Food and Beverage manager or leadership experienceField related education or one or more years of related experience and/or training; or equivalent combination of education and experiencePhysical Demands:Frequently stands, walks, tastes, smells, talks, hears, uses hands, and reaches with hands and arms. Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches. Occasionally lifts up to 50 poundsEnvironment/Noise:Often works in wet or humid conditions (non-weather), near moving mechanical parts, near fumes or airborne particles, with toxic or caustic chemicals and in extreme heat or cold (non-weather). Noise level is moderateCertificates/Licenses:Food Safety and Applicable Sanitation Training, Alcohol Awareness TrainingJob Knowledge, Skill, and Ability Preferences:Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English)Must meet state age requirements for handling alcoholic beveragesWorking knowledge of wine, spirits and regional cuisinesDemonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associatesStrong problem analysis and problem resolution skillsStrong multi-tasking, organizational and time management skills to ensure a quick response to client needs.High level of active listening skills and strong client service skills which includes the ability to resolve issues/complaints with tact and diplomacyStrong written and verbal communication skillsStrong leadership and people management skillsProfessional and courteous demeanorAbility to create high performance teams and to be a strong team playerDemonstrate a strong commitment to company valuesOrganizational development abilities with a strong focus on individual and team advancementComputer proficiency in Microsoft products such as Word, Excel, PowerPoint and Microsoft OutlookAbility to maintain effective financial accountability to the company and to the ownershipComplete and comprehensive understanding of the physical infrastructure, food and beverage controls and financial back office systems of a hospitality/food service environmentWorking knowledge of food and beverage service equipment and current trends.Exceptional personal hygiene and positive representation of the organization to Troon employees, clients and vendorsThis job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:Healthcare Benefits – Medical, Dental, and Vision coverageRetirement Benefits – 401(k) with employer match (19 years of age and older)Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteriaAdditional Compensation – Eligibility for Bonuses, Commissions, Service Charge, Employee MealsEligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company's discretion.About Troon:Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.