Logistics Specialist

Logistics Specialist

Location: Howell, MI -- Full-Time, In Office

Department: Fixture Sales

Reports To: Inventory & Strategic Planning Manager

Pay: Hourly, Non-Exempt

About the Role

The Logistics Specialist is responsible for coordinating, executing, and optimizing all inbound and outbound freight across multiple warehouse locations. This role centralizes logistics activities currently handled by sales, warehouse management, and administrative staff, while ensuring freight compliance, cost control, and on-time delivery performance.

Initially, the role focuses on execution and stabilization. Over time, it will evolve into freight consolidation, carrier strategy, and 3PL sourcing to support continued company growth.

Key Responsibilities

Inbound Logistics (Vendors & Lozier)

• Coordinate inbound truckload shipments from primary and secondary vendors
• Communicate with carriers and brokers regarding capacity, scheduling, and delivery requirements
• Ensure all carrier pickup requirements are followed
• Maintain accurate delivery expectations and proactively communicate changes
• Track inbound shipments and resolve late or unannounced arrivals

Outbound Logistics (Warehouses)

• Schedule parcel, LTL, and FTL shipments from multiple warehouse locations
• Select appropriate carriers and service levels based on cost, timing, and customer requirements
• Generate and verify shipping documents (BOLs, packing slips, labels)
• Manage freight claims and carrier follow-up in coordination with warehouse leadership

Tier-One Customer Logistics (Customer-Owned Accounts)

• Execute shipments using customer-provided carrier accounts (FedEx, C.H. Robinson, etc.)
• Ensure compliance with customer-specific rules, labeling, and billing requirements
• Optimize shipments through consolidation and service-level selection
• Track shipments, manage exceptions, and obtain proof of delivery
• Maintain accurate shipment records in Ariba, Monday's, and internal trackers

Freight Compliance & Cost Control

• Validate freight class, NMFC codes, weights, and dimensions
• Prevent reclassifications, chargebacks, and billing discrepancies
• Monitor freight spend trends and identify optimization opportunities

Systems & Documentation

• Maintain Truckload Tracker and shipment logs
• Archive PODs and delivery confirmations
• Provide logistics performance data to management as requested

Future-State Responsibilities (as company scales)

• Consolidate carrier and broker relationships
• Assist with 3PL evaluation and sourcing
• Support multi-warehouse freight strategy
• Help develop SOPs and standard workflows

What Success Looks Like at DisplayMax

• Accurate, efficient and proactive control of the shipping process.
• Ensure On-Time, Accurate Shipments.
• Optimize Freight Decisions Maintain Complete and Accurate Shipping Documentation.
• Proactively Manage Shipments in Transit.
• Coordinate Effectively with Warehouse Operations.
• Deliver a Strong Customer Experience.
• Resolve Issues Quickly and Completely.
• Adapt to Complexity and Scale.
• Improve Processes and Visibility.

Key Performance Indicators

On-Time Shipment Execution

• Shipments go out on or before planned ship dates with proper scheduling.

Freight Accuracy

• BOLs, labels, freight class, weights, blind shipments and carrier bookings are correct the first time.

Proactive Shipment Tracking and Issue Resolution

• Issues are identified and communication before the customer asks.

Why This Role Matters

The Logistics Specialist plays a critical role in ensuring products move accurately, efficiently, and on time between vendors, warehouses, and customers. This position helps create visibility and control across the shipping process while reducing freight costs, preventing delays, and minimizing service issues.

By coordinating inbound and outbound logistics, managing carrier relationships, and proactively resolving shipment problems, this role directly impacts customer satisfaction, operational efficiency, and profitability. The Logistics Specialist also helps support future company growth by improving freight processes, increasing scalability across multiple warehouse locations, and building a more strategic transportation network.

Success in this role strengthens DisplayMax's ability to deliver reliably, communicate proactively, and operate efficiently in a fast-moving, project-driven environment.

Qualifications

Education, Skills & Abilities

• 2--5 years of logistics, transportation, or supply chain experience
• Hands-on experience with LTL, FTL, and parcel shipping
• Strong understanding of freight documentation and compliance
• Comfortable working with carriers, brokers, and warehouse teams
• High attention to detail and strong follow-up skills

Preferred Qualifications (but not required)

• Experience with customer-owned freight accounts
• Familiarity with freight portals (e.g., Navisphere)
• Multi-warehouse or distribution experience
• Experience in fixtures, retail, or project-based logistics
• Associate or Bachelor's degree in Supply Chain Management, Logistics, Business, or related field

Our Culture & Expectations

At DisplayMax, we strive to be ideal team players:

• Hungry: Motivated and ownership-driven
• Humble: Team-first mindset
• Smart: Professional, people-aware, and solution-oriented

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.