Business Operations Analyst

$67k - $83.8k

PowerSchool Group

Dallas, TX

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Business Operations Analyst
Information Technology

2026-52988

Dallas, TX

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Overview

About PowerSchool

At PowerSchool, we power education for students around the world. As the global leader in cloud-based K-12 software, we support the full education ecosystem-from the central office to the classroom to the home. Joining PowerSchool means being part of a mission-driven team that is transforming K-12 education by helping schools operate more effectively and deliver better outcomes for educators, students, and families. Team Overview

Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end-user services. Through innovative and streamlined technology solutions, this dynamic team enables company growtha, protects data, and serves as a critical partner to all departments of PowerSchool.

Responsibilities

Job Summary

The Business Systems Analyst (BSA) serves as a key liaison between business stakeholders and technical teams, ensuring business needs are accurately translated into functional and system requirements. This role focuses on optimizing business processes, supporting system enhancements, and enabling effective use of enterprise systems to drive business outcomes.

Key Responsibilities

Partner with business stakeholders to elicit, analyze, and document business and functional requirements
Translate business needs into clear system requirements, user stories, workflows, and acceptance criteria
Analyze existing business processes and systems to identify gaps, inefficiencies, and opportunities for improvement
Collaborate with architects, developers, and product owners to design, configure, and implement system solutions
Support end-to-end system lifecycle activities, including planning, testing, deployment, and post-implementation support
Facilitate workshops, interviews, and working sessions to align stakeholders on requirements and solution design
Develop and maintain documentation and artifacts such as Business Requirements Documents (BRDs), Functional Requirements Specifications (FRS), and process maps and data flow diagrams
Coordinate and support User Acceptance Testing (UAT), including test case development and defect triage
Ensure solutions align with enterprise standards, data governance, and security policies
Act as a change agent by supporting training, documentation, and user adoption efforts
Monitor solution performance and recommend system enhancements based on business feedback and metrics

Qualifications

Required Qualifications

2-5 years of experience as a Business Analyst, Business Systems Analyst, or in a similar role
Experience with enterprise platforms such as CRM/Salesforce, ERP, HRIS, or data/reporting systems
Strong experience gathering, analyzing, and documenting business and system requirements
Working knowledge of SDLC, Agile, and/or SAFe methodologies
Ability to translate complex technical concepts into business-friendly language (and vice versa)
Strong analytical, problem-solving, and critical-thinking skills
Excellent written and verbal communication skills
Proven ability to manage multiple priorities and stakeholders effectively

Preferred Qualifications

Familiarity with tools such as Jira, Confluence, Azure DevOps, ServiceNow, Visio, or Lucid
Experience with process modeling (e.g., BPMN), data analysis, or system integrations/APIs
Agile certifications (e.g., CSM, SAFe Agilist) or business analysis certifications (e.g., CBAP, CCBA)

Core Competencies

Stakeholder management
Requirements elicitation and documentation
Process optimization
Systems thinking
Data-driven decision-making
Collaboration across business and technology teams

Compensation & Benefits
Compensation & Benefits

PowerSchool offers the following benefits:

Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
Flexible Spending Accounts and Health Savings Accounts
Short-Term Disability and Long-Term Disability
Comprehensive 401(k) plan
Generous Parental Leave
Unrestricted paid time off (known as Discretionary Time Off - DTO)
Wellness Program, including ClassPass & Employee Assistance Program
Tuition Reimbursement
Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $67,000 - $83,800 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment
EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing View email address on click.appcast.io.

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