HA Business Process Analyst

HR Business Process Analyst #ZR

Seattle, WA

We welcome your interest in joining the Holland America Group - a division of Carnival Corp. The Holland America Group includes Holland America Line and Seabourn (both headquartered in Seattle, Washington), Princess Cruise Lines (headquartered in Santa Clarita, California), and P&O Australia (headquartered in Sydney). The Holland America Group operates a combined total of 41 cruise ships with over 50,000 employees worldwide. This position will be located in our Seattle offices.

Job Detail

The Analyst ensures and supports Fleet HR Operations and Travel Services by seeking ways to improve process efficiency and identify cost savings opportunities with respect to Crew Travel. This position is pivotal in the Crew Travel Cost management process, along with monitoring actual crew movements, developing and monitoring reports.


Responsibilities:

• Work with Fleet Cost Management and Travel Services to identify data collection and reporting needs to achieve monitoring of travel programs.
• Prepare and update statistical reports relating to but not limited to planning forecasting, staffing, travel rotation volumes, and Crew Costs as required by management.
• Prepare monthly department budget and operational reports for HR specific to Crew Travel, Crew/Ent., including variance reporting and analysis and explanations.
• Actively monitor all Crew Rotations and associated travel costs to ensure expenses come in on plan and find possible opportunities.
• Monitor trends and prepares ad hoc schedules which highlight potential areas of concern.
• Manage reporting processes and coordination of interface between department databases and systems assuring efficient and accurate information.
• Act as the department's primary liaison bridging communications between departments and managing, coordinating and tracking department's automation projects and data processing.
• Research and recommend appropriate opportunities to utilize technology and software/hardware enhancements to reduce costs.
• Assist with special projects as assigned.

Requirements:

• Minimum BA degree in finance or analytics or Information systems management
• Proven advanced user capabilities on MS Excel, MS Access and other database software programs such as Web Focus, Crystal Reports or similar
• Expert level PC skills utilizing MS Office suite
• Strong organizational skills
• Proven skills managing projects and leading business teams to deliver timely results based on objective analysis
• Strong interpersonal skills with emphasis on teaching capabilities and communications abilities
• Ability to meet deadlines and work efficiently
• Flexible regarding peak time work requirements
• Ability to work well with individuals at all levels
• A self-starter motivated by accomplishment and result

Benefits...

• Flexible Work Schedule! - 9/80 alternative workweek schedule option providing each employee with one (1) weekday off every two weeks.
• Time off benefits - 8 paid holidays, paid vacation and paid sick time
• Travel - Generous Cruise and Travel Privileges for you and your family
• Health - Complete benefit plans including medical, dental, vision and flexible spending accounts
• Wellness - Health and wellness programs include discounted health benefits and memberships
• Tuition Reimbursement - Up to 80% with a maximum of $3,000 per fiscal year
• 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service
• Profit Sharing Plan - Eligible after 1 year of service
• Employee Stock Purchase Plan - Discount on Carnival Corporation stock
• Training - In-house Discover University courses on professional development
• Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores

Next Steps...

For more than 140 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. Apply today and set sail on an exciting new career course! Our application process is quick and easy, be sure to login to our Talent Center and create a profile and then apply directly to your specific job. Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.