Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:
Our agency has been proudly serving the community for over 10 years. We're a small but driven team of four, and we're known for offering one of the most competitive commission structures in the area. Based in the Ohio Valley, our office is licensed in West Virginia, Ohio, and Pennsylvania, and we’re passionate about helping our customers find the right coverage for their needs.

Our agency owner is deeply rooted in the community—an active member of the Weirton Rotary Club, Jefferson and Hancock Sportsman Clubs, and the Steubenville Masonic Lodge. Outside of work, he enjoys hunting, riding motorcycles, and spending time with his family.

We pride ourselves on exceptional customer service, a supportive team environment, and a commitment to doing what’s right for our clients. If you're looking to join a tight-knit team with a strong local presence and opportunities to grow, we'd love to connect with you.

Position Overview:  
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. 

 
Responsibilities:  

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

 
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.