Health Information Specialist 1

About Datavant Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, we are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Responsibilities Receive and process requests for patient health information in accordance with company and facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of company and facility software. Adhere to the company’s and customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistently apply medical privacy regulations to guard against unauthorized disclosure. Manage patient health records and safeguard them to ensure compliance with HIPAA standards. Prepare new patient charts, gathering documents and information from paper sources and/or electronic health records. Ensure medical records are assembled in standard order and are accurate and complete. Create digital images of paperwork to be stored in the electronic medical record. Respond to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answer billing/inbound and outbound calls. Assist with patient walk‑ins when required. Assist with administrative duties such as handling faxes, opening mail, and data entry. Meet productivity expectations as outlined for the specific site. Schedule pick‑ups as needed. Perform other duties as assigned. What You Will Bring to the Table High School Diploma or GED. Ability to commute between locations as needed. Ability to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in English. Detail‑ and quality‑oriented, ensuring accurate and compliant information for medical records. Strong data entry skills. Ability to work with minimum supervision and adapt to changing priorities. Organizational skills to manage multiple tasks. Ability to respond to requests in a fast‑paced environment. Bonus Points Experience in a healthcare environment. Previous production/metric‑based work experience. In‑person customer service experience. Ability to build relationships with on‑site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Compensation Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. $15—$15 USD per hour. EEO Commitment Datavant is committed to building a diverse team and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Accommodation and Confidentiality Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it by selecting the Interview Accommodation Request category. You will need your requisition ID when submitting your request. Privacy Policy For more information about how we collect and use your data, please review our Privacy Policy. Additional Information This job is not eligible for employment sponsorship. #J-18808-Ljbffr Datavant