Restoration Technician

Restoration Technician

Are you someone who enjoys meeting new people, has great communication skills, works well in a team environment, and is a serious multi-tasker? SERVPRO® is looking for a Restoration Technician to join our team of professionals and undertake a variety of restoration duties. The suitable candidate needs to have strong communication skills, ability help people through challenging situations, and be customer service oriented. Our main task each day is to assist customers who may be experiencing a flood of emotions and are depending on us to turn back the tide of uncertainty. The Restoration Technician will work as part of the Servpro team to perform restoration services on residential and commercial properties damaged by water, fire, smoke, or mold. The Restoration Technician will be responsible for assessing damage, performing mitigation and restoration services, and ensuring that all work is completed according to specifications and within budget. The successful candidate will work efficiently and safely, maintain accurate records, and provide excellent customer service to clients.

Essential Duties:

• Respond to emergency restoration calls in a timely manner.
• Assess damage to properties and develop mitigation and restoration plans.
• Perform water extraction, drying, and dehumidification services.
• Perform fire and smoke damage mitigation and restoration services.
• Perform mold remediation and restoration services.
• Follow established safety procedures and guidelines.
• Maintain tools and equipment in good working order.
• Communicate effectively with team members, clients, and subcontractors.
• Provide excellent customer service and ensure that clients are satisfied with the work performed.
• Maintain accurate records of work performed and materials used.
• Attend all required training and meetings.
• Perform other duties as assigned by the Restoration Manager.

Minimum Requirements:

• Ability to regularly lift 50 pounds regularly, occasionally up to 100 pounds with assistance
• Walking and standing for long periods of time, driving, sitting, climbing
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Qualifications:

• Valid driver's license
• Basic math skills
• Effective oral communication
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to travel locally and out of state as necessary
• Ability to successfully complete a background check subject to applicable law

Benefits:

• Competitive Compensation
• Superior benefits
• Career progression

SERVPRO CHHM is an equal employment opportunities (EEO) employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, marital status, amnesty, status as a covered veteran, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. SERVPRO CHHM makes hiring decisions based solely on qualifications, merit, and business needs at the time.