Senior Account Executive, SMB

Job Summary Sell Comcast Internet, Data, Video and Voice services to small and mid-size businesses focusing mainly on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. As part of sales process, create and deliver face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with goal of exceeding departmental financial and unit targets. Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace. Core Responsibilities Territory development to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand. Maintaining quality sales records and preparation of sales and activity reports as required. Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience. New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and mid-size businesses. Generation of new leads with targeted businesses through various prospecting activities including cold calling, canvassing, customer referrals and partner relationships. Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. Identify improvement areas through a consultative process that would enhance prospects’ ability to communicate more effectively internally and externally to their customers. Effectively manage a territory with a high activity and comprehensive business plan. Team with technical, customer service and related support staffs to ensure end‑to‑end customer sales and satisfaction and drive new revenue growth. Consistently maintain a pipeline of qualified prospects that yield monthly quota performance and above. Remain knowledgeable of Comcast products and services to facilitate sales efforts. Achieve and exceed assigned sales and business quality objectives. Adherence to all company standards and business professionalism. Punctual, regular and consistent attendance. Other duties and responsibilities as assigned. Employee Expectations Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff – be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences. Win as a team – make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System – by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what’s right for each other, our customers, investors and our communities. Skills Adaptability Communication Critical Thinking Problem Solving Customer‑Focused Persuasion Professional Integrity Resilience Technical Knowledge Workplace Organization Education Bachelor’s Degree. While possessing the stated degree is preferred, Comcast may also consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5‑7 Years of relevant work experience. Compensation & Benefits Base Pay: $50,500.00. Total Target Compensation (Base Pay plus Targeted Commission): $50,524.03. The sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission under the terms of an applicable plan, while most non‑sales positions are eligible for a bonus. Comcast also provides best‑in‑class benefits to eligible employees. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr