Salesforce Release Manager

About Niyam IT, Inc. (Niyam)

Niyam IT was founded in 2007 by a group of consultants who shared a unique vision: a technology company steeped in orderly process yet driven by passion and innovation. Over the following decade, we fine-tuned our craft and built an impressive track record of successful outcomes, securing our reputation as the go-to provider of smart, innovative solutions.

Today, Niyam is at the forefront of the industry, leading the way in crafting mission-critical technologies for Emergency Preparedness & Response, Natural Resource Management, Law Enforcement & Justice, Health IT, and Global Citizen Services.

What We Offer:

• Flexible Work Hours: Life doesn't always fit into a 9-to-5 schedule. We offer flexibility to help you manage your work-life balance effectively.
• Remote Work: Niyam IT understands the value of flexibility. We offer remote work.
• Career Growth: Niyam IT is not just a job; it's a career journey. We provide a supportive environment for your professional development and offer fully paid opportunities for training and advancement within the company.
• Great People: Our people are the blueprint of who Niyam IT is to the industry and community.
• Great Environment: Niyam IT fosters a great environment where innovation, collaboration, and personal growth thrive.
• Diversity & Inclusion: We believe in the strength of diverse perspectives. Your unique ideas are welcomed and celebrated every day at Niyam IT.

Join us in creating a workplace where innovation, diversity, and well-being thrive. Your journey at Niyam IT awaits. Apply today!

Niyam is seeking an experienced Salesforce Release Manager for one of our federal clients. The Release Manager oversees the planning, coordination, and execution of Salesforce application releases across multiple development teams supporting federal clients. This role ensures that new features, enhancements, and fixes are delivered securely, reliably, and in alignment with federal governance standards. The Release Manager works closely with developers, admins, product owners, and government stakeholders to maintain a predictable and well-controlled release pipeline. This position is associated with a proposal submission and is contingent upon contract award. Candidates selected through this process may be considered for employment should the contract be awarded to our organization.

Roles and Responsibilities

• Release Planning - Own the release calendar, coordinating with project managers, Scrum teams, and government stakeholders to schedule deployments across environments (Dev, QA, UAT, Prod).
• Salesforce Deployment Management - Manage deployments using tools such as Salesforce Change Sets, DevOps Center, Gearset, Copado, or Metadata API-based pipelines.
• Version Control Oversight - Maintain branching strategies, ensure code integrity, and enforce commit standards in Git-based repositories.
• Environment Governance - Oversee sandbox refresh cycles, data seeding, and environment alignment to support testing and development.
• Quality Assurance Coordination - Partner with QA teams to ensure test plans, regression testing, and validation steps are completed before release approval.
• Change Management - Ensure all releases comply with federal change control processes (CAB, documentation, approvals).
• Risk & Issue Management - Identify release-related risks, maintain mitigation plans, and escalate issues as needed.
• Automation & CI/CD - Support continuous integration and continuous delivery pipelines to improve release efficiency and reliability.
• Stakeholder Communication - Provide release notes, deployment status updates, and post-release reporting to internal teams and government clients.
• Compliance & Security - Ensure releases meet federal security, audit, and documentation requirements (e.g., FISMA, ATO processes).

Qualifications and Education Requirements

• US Citizenship with ability to successfully complete a federal background investigation.
• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related field .
• Minimum of 8 years of experience in release management, configuration management, DevOps, or Salesforce administration.
• Hands-on experience with Salesforce deployments, metadata management, and environment strategy.
• Strong experience with Salesforce deployment tools such as Change Sets, DevOps Center, Gearset, Copado, or Metadata API-based pipelines.
• Experience with version control systems (e.g., Git) including branching strategies and code management best practices.
• Proven experience coordinating release schedules across multiple teams, including Agile/Scrum teams and stakeholders.
• Experience managing CI/CD pipelines and supporting automation for build and deployment processes.
• Strong understanding of environment management, including sandbox strategy, refresh cycles, and data seeding.
• Experience coordinating testing efforts, including regression testing and UAT validation processes.
• Familiarity with federal change management processes, including CAB reviews, approvals, and documentation requirements.
• Experience with risk and issue management related to software releases.
• Strong communication skills with the ability to provide clear release status updates and reporting to stakeholders.
• Experience working in regulated or federal environments with compliance requirements (e.g., FISMA, ATO processes).

Preferred Skills

• Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or DevOps-related certifications).
• Experience with Salesforce GovCloud environments.
• Experience with Agile tools such as Jira, Azure DevOps, or similar.
• Knowledge of scripting or automation tools (e.g., shell scripting, CI tools like Jenkins, GitHub Actions, GitLab CI).
• Experience supporting ATO processes, audit readiness, and POA&M tracking.
• Familiarity with integration deployments and coordinating releases across interconnected systems.
• ITIL certification or experience with IT service management frameworks.
• Experience leading release governance and establishing release management best practices.

Application Deadline: This position will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Niyam IT, Inc. is an Equal Opportunity ("EEO") Employer. All qualified applicants will receive consideration without regard to race, color, creed, religion, sex, sexual orientation, gender identity, pregnancy, marital status, partnership status, age, citizenship status, veteran or military status, medical condition, genetic information, national origin, disability, unemployment status or any other characteristic prohibited by federal, state and/or local laws. If you require a reasonable accommodation due to a disability to complete your application, or if you face challenges using our online application system and need an alternative way to apply, please reach out to us at View phone number on click.appcast.io or email View email address on click.appcast.io.