Patient Care Coordinator (PT)

Patient Care Coordinator

Amigo Animal Clinic is proud to be part of the Grand Junction, CO community, delivering exceptional small animal care. Our foundational mission is ensuring patient well-being while fostering a collaborative environment where every teammate feels valued. We are committed to gold-standard practice, which is why we hold ourselves accountable to the rigorous standards of AAHA accreditation. If you are seeking a supportive hospital where you can immediately contribute to high-quality medicine, this is your opportunity to do your best work. Joining our team means plugging into a network that is intensely focused on helping you reach your professional goals. We ensure our veterinarians have access to internal specialty consultations to support complex case management and continuous learning. For all teammates, we have dedicated career development programs designed to help you succeed, whether you are pursuing credentialing as a veterinary technician or charting a path toward future leadership roles within the hospital. You will find the resources necessary to grow your expertise and advance your career here. Our primary focus is providing compassionate and evidence-based medicine for small animals. While we maintain a deeply local community feel, our commitment to AAHA guidelines ensures you are practicing the highest caliber of general medicine. We maintain an open culture of continuous learning, encouraging case discussion and collaboration across all departments. This supportive environment allows you to develop advanced skills and utilize the resources provided by our larger organization, ensuring we consistently deliver the best possible outcomes for our patients. Grand Junction, CO offers a quality of life defined by immediate access to stunning natural beauty and exceptional outdoor recreation. Located on the western slope of Colorado, you can enjoy mountain biking, hiking, fishing, and skiing, often minutes from your front door. The region provides a relaxed community atmosphere with the benefits of a growing small city. This location is ideal for those who value spending their time away from the hospital exploring the unique landscapes of the Colorado Plateau and enjoying a friendly, tight-knit community feel.

Your Impact as a Patient Care Coordinator

As a Patient Care Coordinator, you will be the central point of contact for our clients, guiding them through their entire visit from check-in to check-out. You will serve as a vital link between the client and the medical team, capturing medical notes, creating treatment plans, and coordinating all aspects of patient care to ensure a seamless and supportive experience.

Your Impact Will Include:

• Setting the Stage for a Great Visit: You'll contact clients before their appointments to set expectations, answer questions, and ensure they are prepared for their visit.
• Acting as a Medical Scribe: You will be in the exam room to capture real-time medical information from the veterinarian, ensuring all records are accurate and up-to-date.
• Creating Treatment Plans: You'll create, present, and clearly explain treatment plans to clients in accordance with the veterinarian's directions.
• Coordinating Seamless Care: You will collaborate with the technical team to ensure the veterinarian's treatment plan is completed efficiently and handle all in-room check-outs, including payments and scheduling follow-ups.
• Educating Clients: You'll clearly explain discharge instructions, ensure prescription fulfillment, and address any client inquiries.
• Following Up with Care: You will conduct post-visit follow-ups to check on the well-being of pets and communicate any test results.

What You'll Bring to the Team

• A high school diploma or equivalent.
• A genuine love for animals and a passion for delivering exceptional client service.
• A friendly, personable, and empathetic demeanor.
• Proficient in active listening, with strong computer literacy and typing skills for accurate medical transcription.
• Excellent written and verbal communication skills.
• Knowledge of (or eagerness to learn) veterinary medical terminology is preferred.