Field Service Engineer/ Technical Support

Job Description:

Admeo Inc. is looking for a Field Service Engineer/Technical Support Specialist to join our team!

As a Technical Service and Support Specialist, you will be responsible for the maintenance and repair of Admeo’s Biosystems and Steroglass analyzers within the Food and Beverage Industry, as well as providing technical and application support for the existing customer base. The territory for this position is mainly California but will include periodic travel to other states.

Candidate Profile

Our ideal candidate will have:
• 2 years or more of experience in the beverage industry, with either Wine, Kombucha, or Cider
• Familiarity working with BioSystems and Steroglass product line or other spectrophotometry auto-analyzers
• Mechanical and Technical aptitude and curiosity
• An ability to troubleshoot and problem solve on site, as well as remotely through email, phone calls, and remote desktop software
• High level of self-management, motivation, and organization
• Comfortable with travel up to a week and up to 30 days annually
• Ability to occasionally lift up to 75 lbs. and be on your feet for up to six hours at a time

Key Responsibilities:
• Maintenance and Repair of existing fleet of instruments
• Application support to customers online and on-site
• QC of new inventory and in-house upkeep
• Installations and on-site training
• User training on-site and on-line

What we offer:
• A growing and healthy company that stands for quality and innovation where customers and colleagues are treated fairly and with respect
• A challenging position that blends various aspects of service and support within the QC analysis of Wine, Kombucha, Cider, and more
• A chance to be part of a strong, diverse, and professional team with an international network
• A competitive salary package in addition to commission based on service department goals and annual bonus based on sales objectives
• Medical and dental insurance
• A personal growth-oriented work culture

Admeo welcomes all applicants and embraces diversity, equal opportunity, and inclusion. We are committed to building diverse teams from the customers and communities we serve. We aspire to create an inclusive workplace that cultivates courageous curiosity through collaboration and open communication and empowers our people to unlock their full potential.

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