Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2023 and currently lead a team of nine. Before becoming an agent with State Farm, I spent four years as a team member, building a strong foundation in the business. Prior to that, I worked as a bartender and server while in college, which helped me develop strong communication skills and the ability to connect with people from all walks of life.

I’m a graduate of Florida International University and am happily married. I’m a proud Cuban American and an active member of the LGBTQIA+ community. Outside of work, I’m passionate about giving back—especially through involvement in the LGBTQIA+ community and supporting bully and dog rescue efforts.

Our agency offers team-building events, professional and personal development, outside training and coaching, promotions and incentives, Simple IRA, health benefits, work-life balance, and licensing reimbursement. We’re committed to helping our team grow both personally and professionally.

Our culture is close-knit, fun, and competitive. We live by the motto “Do it afraid,” meaning we push ourselves outside of our comfort zones to grow and succeed. I’m looking for someone who is disciplined, driven, and ambitious—someone who takes initiative and thrives in a team environment. Confidence, collaboration, and a growth mindset are key to success here. If you’re ready to challenge yourself, grow your career, and be part of a team that supports and pushes each other, this could be the right opportunity for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Rachel Machin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.