Manager, Regulatory Practices - Enterprise Services Risk

Manager, Regulatory Practices - Enterprise Services Risk The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Risk Manager within the Enterprise Services Risk Regulatory Practices team, you will apply your analytical and delivery skills to our highest profile regulatory engagements and projects. You will partner across Enterprise Services to develop and support successful, forward-thinking regulatory engagements and reporting in a manner that supports innovation, protects our customers, shareholders, and associates, and considers themes, opportunity patterns, and scale across the function and enterprise. You will partner with peers and senior leaders, in the first, second, and third lines of defense, to drive the best outcomes for the ES audit and regulatory engagements in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded. You will provide proactive and ongoing regulatory intelligence to our Enterprise Services divisions to ensure they remain well-managed, including autonomous coordination and drafting of internal communications and briefs for regulator meetings, attending meetings with regulators, drafting meeting notes, updating regulators on recent developments, updating reporting, and ensuring completion of any follow-up actions after the meetings. Responsibilities Oversee and review regulatory responses across the full lifecycle, including facilitating integration and prioritization of various regulatory commitments into proactive risk management efforts, in collaboration with other risk partners Contribute to a readiness assessment of the end‑to‑end process being examined to identify control gaps or weaknesses, potential issues and emerging risks Operate within a highly collaborative team environment, manage time with a sense of urgency to ensure regulatory deliverables are completed within established timeframes Drive consistency and automation in all reporting and processes Monitor corrective action of findings and risks, and ensure implementation by deadlines Provide proactive and ongoing regulatory intelligence to the divisions to ensure they remain well‑managed Support regulatory engagement planning, management, and reporting across all ES functions Participate in regulatory engagements through documentation and quality assurance review of evidence (submitted to the examiners) Assist with documentation on finding remediation efforts (including iterative milestone deliverables and overall finding completion), manage list trackers, and evidence Provide proactive insight into upcoming engagements using intel gathered throughout the process (including historical insight) Prepare senior leaders who meet regularly with regulators to provide an update on performance, progress on large initiatives, and provide deep dives as needed to address questions or provide additional context Develop and maintain the methodology, engaging the right business leaders and resources, and driving the prep work to meet with and respond to regulators Utilize a proactive and consistent approach relying on clear milestones, expectations, roles and responsibilities, along with risk intelligence, strategic direction, and collaboration Ensure that processes are well managed through the creation and maintenance of process documentation and tools Support risk management reporting and communications Basic Qualifications High School Diploma, GED or Equivalent Certification At least 4 years of experience in Risk Management, Process Management, Project Management, or a combination of these At least 3 years of internal audit or regulatory exam experience Preferred Qualifications Bachelor's Degree or Military Experience Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Management Certification) At least 5 years of experience supporting, partnering, and interacting with internal stakeholders At least 2 years of Financial Services industry experience At least 3 years of Exam relationship, engagement, and planning experience Experience working in the fields of technology or cyber At least 3 years of Risk Management experience within the financial services industry Operational familiarity with ES functional areas including Technology, Digital, Workplace Solutions, Enterprise Supplier Management, Brand, Corporate Development, and Capital One Growth Ventures Minimum and maximum full‑time annual salaries for this role are: McLean, VA: $164,800 - $188,100 for Manager, Cyber Risk & Analysis; Richmond, VA: $149,800 - $171,000 for Manager, Cyber Risk & Analysis. Capital One is an equal‑opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. #J-18808-Ljbffr Capital One National Association