Principal Associate, Business & Technology Process Management - Enterprise Services Risk

Principal Associate, Business & Technology Process Management - Enterprise Services Risk In this role, you will: Support PRO in advising business partners on risk, building subject matter knowledge and critical thinking to contribute to process improvements and risk reductions for Enterprise Services lines of business Research novel trends in an ever‑changing regulatory environment, as well as internal process changes, to improve existing risks and identify emerging risks Support the PRO team in educating stakeholders on how to apply risk management principles in accordance with Enterprise frameworks and standards Research new and emerging areas of risk and the dynamic regulatory environment to understand impacts on process areas Support project and program delivery, draft deliverables in a fast‑paced environment, and work across multiple workstreams Prioritize simultaneous projects and assessments, manage task deadlines, keep project team members informed, and proactively escalates issues Participate in risk and other management forums and contribute to continuous improvement of risk and program management practices Support internal initiatives to drive efficiency and process improvements within and across teams Basic Qualifications: High School Diploma, GED or equivalent certification At least 3 years of experience in process management, risk management, project management or a combination of these At least 3 years of experience supporting, partnering, and interacting with business clients Preferred Qualifications Bachelor's Degree or military experience At least 4 years of experience in risk management or technology risk management At least 5 years of experience in project, program, or portfolio management At least 1 year of Financial Services industry experience Experience with analysis of information security or technology threats and risks Background in the financial services industry, including familiarity with regulatory practices; governance, risk, and compliance; information and network security, AWS cloud; machine learning and artificial intelligence; data management; third party and contingent workforce; incident response. Process development, documentation, or improvement experience Experience in controls development, controls management, and reporting activities Holds one or more of the following certifications: any security, technology, risk, project management, and/or audit certifications (e.g., CompTIA Security+, CompTIA Tech+, CompTIA Network+, CompTIA A+, CompTIA Project+, Systems Security Certified Practitioner (SSCP), Certified Associate in Project Management (CAPM), ISACA Certified in Risk and Information Systems Control (CRISC), ISACA IT Audit Fundamentals Certificate, technology vendor certifications (e.g., AWS, Microsoft, Google)) Ability to communicate and consider stakeholder needs at all levels of the organization Ability to navigate a complex, dynamic organization and prioritize deliverables in an multi‑national, expanding business environment Excellent problem‑solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver Ability to execute tasks in a prioritized manner and coordinate with cross‑functional teams At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $131,300 - $149,800 for Prin Assoc, Cyber Risk & Analysis Richmond, VA: $119,400 - $136,200 for Prin Assoc, Cyber Risk & Analysis New York, NY: $143,200 - $163,500 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website ( Eligibility varies based on full or part‑time status, exempt or non-exempt status, and management level. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. #J-18808-Ljbffr Capital One