Accounts Receivable Specialist

Accounts Receivable Specialist Maple Grove, MN (hybrid schedule) Job Description The Accounts Receivable Specialist focuses primarily on customer collections with additional responsibilities in invoicing and billing. In this role, you manage a dedicated portfolio of customers, maintain strong relationships, and ensure accurate and timely processing of service-related billing. Approximately 75% of your time will be spent on collections activities and 25% on invoicing and billing tasks. This is a growth-oriented opportunity within a global organization that is building out a new accounts receivable team and is open to training motivated candidates who are eager to learn. Responsibilities Manage a select portfolio of customer accounts and oversee the full collections process for those accounts. Send out account statements to customers on a regular basis and follow up to ensure timely payments. Build and maintain positive, long-term relationships with customers through proactive communication via phone and email. Make outbound phone calls to customers to discuss outstanding balances, payment status, and account questions, prioritizing phone communication over email when appropriate. Respond to incoming customer questions and complaints in a professional and timely manner, providing clear information and solutions. Process all paperwork related to each scheduled service job in accordance with established working instructions. Create service contracts and service orders for all contract-related services, ensuring accuracy and completeness. Process service partner invoices and associated paperwork as outlined in invoicing working instructions. Assist with updating and maintaining all invoicing working instructions to reflect current processes and requirements. Update invoices to the correct rates, verify billing details, and send invoices to customers. Export data from SAP and Salesforce into Excel and prepare reports or files for customers upon request. Essential Skills 02+ years of experience in accounts receivable, billing, or invoicing, or a strong interest and willingness to learn these functions. Experience or comfort with collections activities, including following up on outstanding invoices and discussing payment status with customers. Basic to intermediate Excel skills, including exporting data and working with spreadsheets (advanced functions such as VLOOKUP are not required). Ability to manage invoicing and billing tasks with attention to detail and adherence to established working instructions. Strong verbal communication skills and comfort making frequent phone calls to customers. Effective written communication skills for professional email correspondence with customers and internal teams. Ability to handle multiple customer accounts and large portfolios while maintaining accuracy and organization. Willingness to learn new systems and processes and adopt a proactive, positive mindset. Ability to work with SAP and Salesforce or willingness to learn these systems as part of daily activities. Additional Skills & Qualifications Experience with collections, invoicing, billing, or accounts receivable is beneficial but not strictly required for candidates with the right mindset. Familiarity with handling PDFs, purchase orders, work orders, and other billing-related documentation. Comfort working with global teams and large customer portfolios in a dynamic environment. Strong relationship-building skills and a customer-focused approach to communication. Willingness to be trained and developed within a growing team, with interest in professional growth in finance or accounting operations. Work Environment This role is part of a newly expanding accounts receivable team within a global organization that is transitioning AR responsibilities from a shared services location to business units. The position is based in Maple Grove with a hybrid schedule, working in the office Tuesday through Thursday and remotely on other days as applicable. You will spend most of your time on collections activities, with additional focus on invoicing and billing in a 75/25 split. Job Type & Location This is a Contract to Hire position based out of Maple Grove, MN. Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Maple Grove,MN. Application Deadline This position is anticipated to close on Oct 3, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr