Consumer Insights Manager
U.S. Bank
U.S. Bank seeks a Senior CX Insights Consultant – Payments to lead end-to-end insights initiatives, analyze VoC and journey data, and translate findings into executive-level recommendations that shape products and customer experiences. You will partner with Product, Design, Analytics, and Operations leaders to drive strategic improvements, measure impact, and mentor CX teams. The role offers a hybrid schedule with in-office days and requires strong storytelling at the executive level. #J-18808-Ljbffr
Vacancy posted 12 hours ago
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