Assistant Manager

Job Description

Job Description

Assistant General Manager (AGM) – Leadership Development Track - High-Volume Fast-Casual Restaurant 
Position Type: Full-Time 

Grow Your Leadership. Support the Ohana. 

At Hawaiian Bros Island Grill, we believe in sharing the Aloha Spirit through great food, genuine hospitality, and a culture built on kindness, teamwork, and fun. 

We are seeking a motivated Assistant General Manager (AGM) to support the opening and ongoing operations of our various locations. This role partners closely with the General Manager to ensure the restaurant delivers exceptional guest experiences while building a strong, engaged team. 

This position is designed as a leadership development role, preparing high-performing leaders for future General Manager opportunities within our growing organization. 

If you are a hands-on leader who enjoys coaching people, driving results, and building a great team culture, this is an excellent opportunity to grow your career in restaurant leadership. 

What You'll Do  
Support Restaurant Operations 

Partner with the General Manager to help lead daily operations in a high-volume fast-casual environment. 

Maintain strong speed-of-service performance during peak hours. 
Ensure accurate and efficient kitchen and service execution. 
Support daily restaurant operations including opening and closing procedures. 
Help maintain brand standards and operational excellence. 
Assist with scheduling and labor management. 
Monitor operational performance and identify opportunities for improvement. 

 

 

Deliver Exceptional Employee & Guest Experiences 

Help create an environment where every employee and guest feels welcomed and valued.   

Model hospitality and positive leadership behaviors. 
Address guest concerns quickly and professionally. 
Support a clean, organized, and welcoming restaurant environment. 
Help reinforce a culture where team members feel supported and motivated to deliver great service. 

Develop and Support the Team 

Assist in building a strong team culture that reflects the Aloha Spirit. 

Help recruit, interview, and onboard new team members. 
Provide coaching and feedback to team members and shift leaders. 
Support ongoing training and development programs. 
Recognize strong performance and help maintain accountability to standards. 
Assist the General Manager in developing future leaders within the restaurant. 

Support Business Performance  

Help ensure the restaurant operates as a successful business by supporting operational systems and financial performance. 

Assist in managing labor, food cost, and controllable expenses. 
Help monitor operational reports and key performance metrics. 
Support consistent execution of training systems and operational standards. 
Ensure compliance with company policies and all local, state, and federal regulations. 
Maintain strict food safety and sanitation standards. 
Securely transport cash deposits when required. 

Qualifications 

1–3 years of restaurant leadership experience preferred. 
Experience supervising or leading teams in a fast-paced environment. 
Basic understanding of restaurant operations and performance metrics. 
Valid driver's license and proof of insurance. 
Basic computer and POS system knowledge. 
Must be at least 18 years old. 
Spanish bilingual is a plus. 

Skills and Competencies 

Positive leadership presence. 
Strong communication and team development skills. 
Ability to coach and motivate team members. 
High level of organization and accountability. 
Ability to manage multiple priorities in a fast-paced environment. 
Strong problem-solving and decision-making ability. 
Team-oriented and adaptable mindset. 
Desire to grow into a General Manager role. 

Compensation & Benefits 

Competitive salary. 
Performance bonus eligibility.
Paid time off
Employee meal discounts
Leadership development and career growth opportunities 

Schedule Expectations 

Full-time leadership role 
Availability required for mornings, evenings, weekends, and holidays 
Typical schedule averages 45-50 hours per week 
Must be able to support the restaurant during peak business needs 

Working Conditions 

Fast-paced restaurant environment 
Standing for extended periods 
Exposure to varying kitchen temperatures 
Ability to lift up to 50 pounds 

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