Loan Officer Associate

Loan Officer Associate We are Lennar, a Fortune 500® homebuilder that provides exceptional customer service and a supportive environment for our employees. Role Overview The Loan Officer Associate supports Loan Officers and Division Managers, developing skills and knowledge to become a Loan Officer. The role includes on‑line and classroom education, operational and hands‑on training, and participation in marketing and customer relations activities. Responsibilities Participate in formal training programs covering lending, loan types, credit assessment, and the loan approval process. Train with the manager on mortgage rate sheets to accurately price and lock loans. Review daily, weekly, and monthly reports to learn the overall mortgage process. Complete testing for mortgage licensing and maintain RESPA continuing education. Update loan applications and maintain notes in the Loan Origination System. Assist with initial file setup and provide support to processors and closers. Develop and maintain relationships with builders, realtors, and borrowers. Act as the primary contact between borrowers and Loan Officers, scheduling and conducting meetings. Provide customer support through phone, email, and chat; respond promptly to inquiries. Assist with marketing campaigns and internal communications; flexible schedule including weekends and evenings. Qualifications & Tools High school diploma or equivalent (BA/BS preferred). Mortgage or banking experience preferred. Experience articulating product or service features, benefits, and value. Strong customer focus and willingness to go above and beyond. Excellent organizational skills and attention to detail. Proficiency with Microsoft Office Suite. Valid driver’s license and reliable transportation. Benefits Medical, Dental, and Vision coverage. 401(k) retirement plan with a company match up to 5%. Paid parental leave and an associate assistance plan. Education assistance program and up to $30,000 in adoption assistance. Up to three weeks of vacation annually, plus holiday, sick leave, and personal day policies. New hire referral bonus program, home purchase discounts, and unique opportunities such as Everyone’s Included Day. Equal Opportunity Employer Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. #J-18808-Ljbffr Lennar Mortgage