Biomedical Field Service Technician II - Washington, D.C.

Biomedical Field Service Technician II - Washington, D.C. Work mode: Field Based Onsite Location(s): Washington, DC, US, 20001 Additional Location(s): N/A About the role: As a Field Service Technician II at Boston Scientific, you will serve as a trusted technical partner to our customers by installing, maintaining, and servicing Boston Scientific medical systems and devices. This hands‑on, field‑based role requires strong technical expertise and the ability to solve problems independently. You will manage your own territory and work closely with healthcare providers and patients to support optimal equipment performance, user training, and overall service delivery. This role supports the Cardiovascular Division, including products such as IVUS, AVVIGO, AngioJet, ICEfx, FARAPULSE, Rhythmia, and SmartFreeze systems. Collaboration with cross‑functional teams may include support for sales, complaint resolution, event coverage, and field documentation, depending on business needs. Selected candidate will reside near Washington, D.C., and provide coverage to the Northeast Region of the U.S. as needed. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Your responsibilities will include: Provide on‑site service including installation, maintenance, troubleshooting, calibration, and repair of medical systems and equipment Train and educate medical staff on equipment use, safety protocols, and basic troubleshooting Deliver technical support for field escalations, customer concerns, and warranty inquiries Manage routine and emergency service requests within your assigned territory Accurately document service events, complaint information, and system updates using internal tools Adhere to standard operating procedures, safety guidelines, and applicable regulatory requirements Participate in projects, event support, or cross‑functional tasks as required by the business unit Maintain strong communication with internal teams, customers, and leadership regarding service activities and priorities Required qualifications: 1 year of experience with an Associate’s degree or technical diploma in Electronics, Biomedical Engineering, Life Sciences, or a related technical field; OR an equivalent combination of education, training, and relevant work experience demonstrating the knowledge, skills, and abilities required for the role. Examples of equivalent combinations include: High School Diploma/GED with a minimum of 3 years of relevant field service, technical, or biomedical equipment experience; completion of a biomedical equipment technician (BMET) certification, formal technical training program, or military technical training with a minimum of 1 year of hands‑on experience; bachelor’s degree in a related field with relevant technical experience. Minimum of 1 year in a role requiring travel to customer or field/remote sites. Strong understanding of electronic systems, including analog and digital circuitry. Proficiency in troubleshooting and servicing complex technical or medical equipment. Excellent verbal and written communication skills with a customer‑first mindset. Ability to travel approximately 75% of the time to service customers, sometimes on short notice. Ability to work independently and handle multiple priorities with minimal supervision. Valid driver’s license, clean driving record, and access to a reliable service vehicle that meets company insurance requirements. Preferred qualifications: Prior technical field service, biomedical, or military technical MOS experience. Experience in hospital or ambulatory surgery environments. Business unit‑specific experience: Cardiovascular Devices background in EP, Cath Lab, or imaging technologies; certification or coursework in Laser Technology, Electronics, or Biomedical Engineering; strong proficiency with business systems and Microsoft Office Suite. Minimum Salary: $56,784. Max Salary: $96,512. Compensation may vary based on location and other factors. Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class. Please be advised that certain U.S. based positions, including field sales and service positions that call on hospitals and healthcare centers, require acceptable proof of COVID‑19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet ongoing requirements for your role, including any new requirements if policies or protocols change with regard to COVID‑19 vaccination. For safety‑sensitive positions, candidates will be subject to a prohibited substance test. The goal of this testing is to increase workplace safety in compliance with applicable law. #J-18808-Ljbffr Boston Scientific Gruppe