Account Manager

Description About PERQ PERQ is the only AI-powered Digital Marketing Platform built exclusively for the multifamily industry. The platform powered by Pulse Reporting brings together an integrated suite of digital marketing tools, including data-driven PPC management, high converting AI Websites, Google Business Scheduling and optimization, and AI Agents to help automate tasks, all designed to deliver more qualified leads while reducing overall advertising expense. With PERQ, multifamily owners and operators gain a unified platform that drives measurable marketing performance, improves visibility across the renter journey, and empowers teams to make smarter, faster decisions powered by data and AI. The Role As an Account Manager at PERQ, you will serve as the senior relationship owner for a portfolio of strategic multifamily clients. Acting as a trusted advisor to executive stakeholders, you will help clients achieve measurable value through the PERQ Digital Marketing. This is a strategic and revenue driving role, blending executive level partnership, account planning, and hands-on client engagement. You will be responsible for managing the full lifecycle of your portfolio from new business acquisition and onboarding to retention, upsell and expansion across the client’s broader portfolio. Success in this position requires a consultative, growth-minded approach and the ability to translate digital marketing performance into tangible business outcomes for multifamily owners and operators. Requirements What You will Do Own and grow relationships with PERQ’s largest and most strategic multifamily accounts. Serve as the primary point of contact for executive stakeholders and decision-makers. Lead portfolio-level account planning, business reviews, and strategic roadmaps. Partner with clients to define measurable business outcomes and track ROI. Identify opportunities for cross-sell and upsell across client portfolios. Monitor account health and proactively mitigate risks to retention. Collaborate with internal teams (Digital Advertising, Product, Support, Enablement) to deliver seamless client experiences. Act as the “voice of the customer” in internal planning—informing product development, service delivery, and strategic initiatives. Negotiate renewals and multi-year agreements in alignment with client and company goals. Who you Are 7+ years of account management experience in multifamily, SaaS, or digital marketing; with proven success supporting enterprise and national portfolios. Established network across Texas, Southeast, or West Regions with trusted relationships in the multifamily space. Demonstrated ability to manage $3M+ in ARR portfolios while maintaining 90%+ retention. Skilled at building executive-level relationships while maintaining engagement with day-to-day operators. Strong business acumen with the ability to connect digital marketing strategies to client financial outcomes. Demonstrated success in expanding accounts through upselling and cross-sell strategies. Excellent communication and presentation skills, confident in front of executives and skilled at simplifying complex data. Highly organized, proactive, and detail-oriented with the ability to manage complex account plans. Collaborative leader who partners cross-functionally and can influence without direct authority. Thrives in a dynamic, fast-paced environment and adapts quickly to change. What you Bring to the Table Strategic thinking with the ability to connect client goals to measurable outcomes. Excellent written, verbal, and presentation skills. Strong analytical skills; able to transform data into insights and ROI stories. Proficiency in Salesforce, Excel, PowerPoint, and Microsoft Office. A growth-oriented mindset with a strong sense of ownership and accountability. Benefits Comprehensive health benefits, (medical, dental, vision available) 401K Plan Paid-Time Off (Vacation, Holidays, Extended Holiday Break in December) Community Giveback Program Location Eligibility At this time, we are only able to hire candidates located in the U.S states where PERQ is registered to do business. Currently, we are not hiring residents of California or New York. #J-18808-Ljbffr