Field Service Technician

Job Title: Field Service Technician
Location: Kinston, NC
Industry: Aeronautics
Status of Hire: Direct placement; permanent

Summary:

You will work directly with CNC/PLC‑controlled systems, performing diagnostics, calibrations, and process optimization to ensure optimal machine performance. The role also includes supporting machine acceptance activities and providing hands‑on training to customer personnel.

In addition, you will collaborate closely with the Service teams to coordinate interventions, respond to technical incidents, and contribute to Service initiatives in a dynamic, customer‑facing environment.

Responsibilities:

• Troubleshoot and repair CNC/PLC systems, including alarm analysis and root‑cause identification.
• Perform machine calibrations, adjustments, and process optimization tasks.
• Support machine acceptance procedures and deliver customer training on proper machine operation.
• Coordinate with internal Service teams to plan and execute service interventions and respond to customer incidents.
• Contribute to Services activities, including documentation, service reports, and technical support.
• Develop technical content for manuals (operation, troubleshooting, preventive and corrective maintenance).
• Maintain thorough project records and documentation.
• Comply with company policies and meet performance expectations.
• Communicate relevant project information to the project coordinator.

Requirements:

• 5 years of experience in similar roles, preferably commissioning and services 5-axis machines in the aeronautics industry
• Computer Science, Mechatronics or Automation Engineering Degree or technical certification in related field preferred. High school diploma required.
• Experience with Siemens Sinumerik – Sinumerik Operate CNC software.
• Experience with Siemens TIA Portal V15 PLC software.
• Strong troubleshooting skills using CNC & PLC software, including alarm tracing and root‑cause analysis.
• Ability to read and interpret electrical, pneumatic, hydraulic, and mechanical schematics.
• Ability to rebuild cable connectors (Ethernet, Profibus, power cables, Harting connectors).
• Experience aligning 5‑axis CNC machines using Renishaw laser interferometer, granite squares, dial indicators, or laser tracker.
• Ability to disassemble, replace, and adjust mechanical components.
• Ability to replace plug‑and‑play modules.
• Experience with C++ (Visual Studio Code).
• Ability to work with SQL Server Management Studio.
• Availability to work onsite at the customer facility across all shifts, including weekends, and to work beyond 8 hours/day or 40 hours/week when required.

TRS Staffing Solutions are an equal opportunities employer, and we welcome you to provide OFCCP data voluntarily here