Customer Service Specialist
Getaway Travel Agency
Representante de Atencin al Cliente en Viajes (Remoto)
Mlaga, Spain Customer Representative Or refer someone Job Openings
As a Customer Service Representative in Travel , you will have a key role accompanying our clients from the moment they book until they return home. You will be the bridge between their travel dreams and exceptional service.
Main Responsibilities
- Respond quickly and professionally to customer inquiries via email, phone, or messaging platforms.
- Assist with reservations, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm travel details and their satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
Ideal Profile
- Excellent written and verbal communication skills.
- Previous experience in customer service (ideally in tourism or hospitality).
- Organized, proactive, and detail-oriented person.
- Ease in learning new reservation platforms and systems.
- Passion for travel and helping others plan unique experiences.
Benefits
- 100% remote work with flexible hours.
- Opportunities for growth within the agency.
- Exclusive travel discounts and benefits.
- Collaborative team environment and continuous training.
If you are enthusiastic about the world of tourism and want to be part of a dynamic and growing agency, apply today and start your journey with Getaway Travel Agency USA!
Vacancy posted 4 days ago
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