Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2003, and today we’re a strong, growing team of 11. Before opening the agency, I began my career in State Farm’s Claims Department, which gave me a deep understanding of the industry and a strong foundation for serving customers. I’m a proud graduate of the University of Utah and a dog lover — my two pups are an important part of my life and often part of the team culture, too.

Community involvement is at the heart of what we do. We’re passionate about giving back and staying connected to the people we serve, whether through local events, volunteer work, or partnerships with organizations that make a difference.

Our office is dog-friendly and casual, with regular team lunches and collaborative meetings that bring our two locations together. It’s a space where people feel supported, valued, and part of something bigger. We prioritize a positive, team-focused environment where everyone’s contributions matter and where there’s always room to learn and grow.

We’re looking for someone who is adaptable, motivated, and ready to take initiative — a team player who is eager to learn, loves helping people, and approaches every challenge with positivity and a customer-first mindset. If you’re excited about joining a collaborative, growth-minded team where you can make a real difference, we’d love to meet you.

ROLE DESCRIPTION:
Derrick Spencer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.