Welcome Center & Farm Store Assistant Manager

Job Description

Job Description

Position Title: Welcome Center & Farm Store Assistant Manager

Reports to: Welcome Center & Farm Store Manager

Employment: Year round, full time

Location: On-site, Shelburne, VT

Start Date: Immediate opening

Salary Range: $47,000 to $52,000

Schedule: This position is typically 5 days a week with a rotating schedule, that includes weekends and holidays, that is coordinated and scheduled in advance.

About Shelburne Farms

Shelburne Farms (SF) is an education nonprofit on a mission to inspire and cultivate learning for a sustainable future. We offer learning experiences to help educators and students create a better world. Our home campus is a 1,400-acre working farm located on the homelands of the Winooskik band of the Abenaki.

Commitment to Justice, Equity, Diversity & Inclusion

Shelburne Farms recognizes that justice, equity, and access are central to sustainability. We are committed to translating these values into action across the organization by improving equitable outcomes in our culture, programs, and services. Shelburne Farms is working to create experiences of belonging for all, including BIPOC, LGBTQ+ communities, people with disabilities, and people of all economic realities.

Who We’re Looking for

This position will directly support the mission and core values of Shelburne Farms by connecting our visitors and guests to local farm products, the programs offered across the farm, and the many ways to explore the farm. You have a passion for agriculture, and while you may not have previously worked on a farm, you’re enthusiastic about sharing farm products with the community. Our Welcome Center and Farm Store is more than a place to learn about Shelburne Farms and buy local food, but is also where we inspire learning about sustainability. Working with the Welcome Center and Farm Store Manager you will support the team in providing exceptional, culturally responsive guest and customer services.

Essential Functions and Responsibilities

• Supports the Manager in daily operations, staff supervision, and customer service

• Provide seasonal team leadership in hiring, training and coaching

• Maintain vendor relationships and ensure smooth product flow and timely service

• Foster community engagement to deepen the visitor engagement experience

• Operate and manage our Point of Sales system in partnership with the Manager

• Maintain high standards of food safety guidelines, produce and other perishable products

• Merchandise products to highlight farm products and services and other local community producers

• Maintain a safe working environment for team members and visitors and report any incidents as they occur

Required Skills/Experience and Attributes

• Commitment to the values of justice, equity, diversity and inclusion

• Lead by example and set the highest standard of visitor service experience

• Listening, learning and supporting all folks who engage with our Welcome Center & Farm Store in a meaningful way that aligns with our mission and core values

• Assist the Manager with all its moving parts, flexibility is key

• Skilled in receiving feedback from team members and open to continued professional learning

• Interest in farming, gardening, food systems or related fields

Additional Valued Skills

• Tech: Comfortable working with computers, including databases and web-based systems (you’ll primarily work in Google Suite for internal communication and Square for our POS system)

• Retail: No formal retail experience is required; some related retail skills will be helpful as you begin learning this role. Other engagement-focused experience is equally as valuable

Work Environment & Physical Demands

• Prolonged standing, frequent lifting, and navigating busy, customer-facing environments

• Carrying and moving inventory up and down stairs, some items weighing up to 40 lbs.

• Commitment to contribute to and maintain a tidy shared workspace

• Facility maintenance functions, including cleaning floors and restrooms

• Other duties related to providing retail and guest services indoors and outdoors

• Working in varied weather conditions

• Move over uneven terrain.

Benefits

• For year-round, full-time staff: Benefit summary here for 2026 benefits.

Deadline to Apply

• Applications will be reviewed as received until the position is filled.

To Apply

If our vision and mission excite you and you enjoy playing an IT support role, we hope you will share with us your experience and skill set that you feel would qualify you to make a contribution to the Farm.

In your application and please include responses to the following questions in a cover letter. These are meant to introduce yourself in a meaningful way.

• Why are you interested in this position?

• Tell us about your unique characteristics and life experience that will help you thrive in this role.

• How do your professional interests and aspirations align with this role and working at Shelburne Farms?

• How did you hear about the position?

Shelburne Farms is an Equal Employment Opportunity Employer and we strongly stand against discrimination and harassment of any kind.

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee.