Senior Solutions Consultant CX / CCaaS
$160k - $170kShe Recruits LLC
Senior Solutions Consultant CX / CCaaS
Location: Pacific Northwest (WA, OR, ID) Must live near a major airport Salary: $160K$170K base + variable comp (67/33 split) Travel: Regional with occasional national travel Status: Full-time, urgent hire
We're on the hunt for a Senior Solutions Consultant who knows the CX/CCaaS space inside and outand thrives in high-stakes enterprise environments. This is a mission-critical role supporting strategic sales across some of the largest accounts in the country (think Fortune 100 level). If you know how to translate complex tech into business value and love being the linchpin between product, sales, and client successyou're our person.
What You'll Own:
Act as the go-to technical advisor for enterprise clients evaluating CX, CCaaS, or UCaaS solutions
Lead engaging product demos, value-based discovery calls, and solution workshops
Support RFPs, RFIs, and strategic deals from start to finish
Partner closely with sales leadership to influence pipeline velocity and win rates
Build and present tailored architectures that align platform capabilities with business needs
Work cross-functionally with product and delivery teams for seamless post-sale execution
What We're Looking For:
10+ years of experience in solution consulting, sales engineering, or solution architecture
Strong background in CCaaS/UCaaS platforms (e.g., NICE, Genesys, Five9, Talkdesk)
Familiarity with leading CX platforms (Salesforce, Adobe, Pega, Medallia, etc.)
Prior experience engaging Fortune 100 clientsAmazon, Nike, Google, etc.
Excellent communication and presentation skills; confident in front of C-suite stakeholders
Based in WA, OR, or ID, with the ability to travel regionally and nationally as needed
Competitive base salary ($160K$170K) + lucrative bonus structure
Full benefits package, paid travel, and expense coverage
Opportunity to work with best-in-class enterprise clients
A visible and strategic role with immediate impact on a growing team
This role is open due to an urgent vacancyso we're moving quickly. If you're ready to bring your CX and CCaaS expertise to the table, let's talk.
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