Workforce Development Specialist/Job Coach - F/T (New Castle County)

Job Description

Job Description

NOW HIRING

Workforce Development Specialist

(Job Coach – Youth & Adults with Disabilities)

Goodwill of Delaware & Delaware County – Workforce Development

New Castle County, DE • Full-Time • $21.00/Hour • Direct Goodwill Employment

Are you passionate about helping people discover what they are capable of and build real, lasting careers? Do you believe that every person — regardless of ability — deserves the opportunity to work, grow, and contribute? Goodwill of Delaware & Delaware County is hiring a Workforce Development Specialist (Job Coach) to serve youth and adults with disabilities across New Castle County. You’ll walk alongside the people you serve through every step of their employment journey, from career exploration to job placement and beyond, making a meaningful difference in their lives and in our community every single day.

What You’ll Do

• Conduct vocational and aptitude assessments and provide career exploration and counseling services tailored to each individual’s strengths, interests, and goals.
• Develop individualized career pathway plans that connect persons served to wrap-around services, skills training, and employment opportunities.
• Identify and develop accommodations and assistive technology solutions to support success on the job.
• Provide job coaching in 1:1 and group settings at work and training sites — building independence, confidence, and self-sufficiency.
• Assist with job applications, resume development, interview preparation, travel training, and other job search support.
• Facilitate group lessons on job readiness, customer service, workplace communication, grooming, and professional behavior.
• Cultivate and maintain relationships with employers across Kent and Sussex Counties to identify job opportunities and promote inclusive hiring.
• Collaborate with state agencies, schools, community partners, and natural supports to develop and deliver individualized service plans.
• Support long-term employment retention through ongoing career coaching, counseling, and follow-up services.
• Maintain accurate case records, written reports, and timely data entry in CaseWorthy and other required systems.
• Uphold safety policies and procedures at all worksites where persons served are assigned.
• Assist with program evaluation, reporting, and compliance with applicable federal, state, and local regulations.
• Advance Goodwill’s mission by participating in initiatives that showcase the impact of workforce development programs.

What We’re Looking For

• At least 2 years of direct experience working with individuals with disabilities (youth or adults).
• Bachelor’s degree in a human services field preferred; an equivalent combination of education and experience will be considered.
• Ability to pass required clearances and certifications to work with children/youth in Delaware and Pennsylvania.
• Proficiency in Microsoft Office Suite or comparable programs; comfort with data entry and case management systems.
• Strong written and verbal communication skills, including the ability to facilitate group training and presentations.
• Excellent interpersonal and customer service skills; ability to work effectively across a diverse community of partners and persons served.
• Demonstrated problem-solving and decision-making skills in fast-paced, community-based environments.
• Organized and detail-oriented with strong time management; able to handle multiple priorities and sensitive, confidential information.
• Flexibility to work evenings and weekends as needed to support persons served in their work or training environments.
• Access to reliable private transportation; ability to travel locally up to 25% of the time across New Castle County

Service Area

New Castle, DE

Pay Rate

$21.00 per hour

Travel

Up to 25% Local Travel

Schedule

Full-Time, Some Evenings/Weekends

Why This Role Matters

As a Workforce Development Specialist, you are far more than a career guide. You are often the person who sees potential in someone before they see it in themselves. Every resume you help craft, every employer relationship you build, every moment of encouragement you offer opens a door that might otherwise stay closed. If you are driven by a deep belief in human potential and want your career to reflect that every single day, this is the role for you.

Help People Build Careers. Change Lives. Advance the Mission.

Apply directly with Goodwill of Delaware & Delaware County at goodwillde.org.