Remote Service Desk Knowledge Architect: Lead IT Support
Curtiss-Wright Corporation
- Remote job
Curtiss-Wright Corporation is seeking a full-time Service Desk Knowledge Architect to lead IT knowledge management. The role includes overseeing the creation of knowledge articles while providing technical leadership in a remote environment. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, along with 4+ years of experience in a similar role. Responsibilities include advanced troubleshooting support and managing the knowledge management program. #J-18808-Ljbffr Curtiss-Wright Corporation
$136.74k - $151.93k
...Lead Architect, Enterprise Monitoring Eversource will not... .... Eversource supports work-life balance by offering... ...to roles approved for remote work and are subject... ...activities within the IT product line teams.... ...requirements. Technical Knowledge/Skill/Education/...Remote workFor contractorsH1bWork at office- A leading technology services provider in Arlington, Virginia, is seeking a Helpdesk Lead... ...candidate will have a Bachelor's in IT or Computer Science, 5 years of IT support, and 3 years of leadership... ...possibility of onsite, hybrid, or remote work. #J-18808-Ljbffr Spatial...Remote workFull time
- ...scale global services from tier 1 product... ...exclusively leading massive, multi... ...covering IT Service Desk, EUC, ITAM, AV... ...plans including support models, change... ...verification, architect and enforce rigorous... ...plans when knowledge retention gaps... ..., and local/remote device deployment...Remote workLocal area
- ...coworkers. The Helpdesk Lead – Technical Support serves as the senior... ...support within the IT department. This role... ...maintain a high-quality service desk experience for the... ...for both onsite and remote users. Helpdesk Service... ...tickets. Encourage knowledge sharing and collaborative...Remote workWork at office
- ...Responsibilities Provide on‑site and remote support for business‑critical... ..., and support company IT policies while collaborating... ...Systems, by leveraging personal knowledge and collaborating with application... ..., printers, and UPS units. Lead and support laptop deployment...Remote job
- What You’ll Do Lead day-to-day support operations and guide a small... ...handling Tier 1 issues and service requests. Keep work... ...processes, improving knowledge articles, and... .... Partner with other IT groups and vendors to... ...IT support or service desk environment. A strong...Work at officeShift work
- HELP DESK TECHNICIAN V - EXECUTIVE SUPPORT TEAM LEAD Advance the mission while advancing your career... ...glove, mission‑critical IT services to senior executives,... ...operational reporting, knowledge management, and trend analysis... ..., DHCP, wireless, and remote access issues. Support...Remote workWork at office
$160k - $180k
...Lead Architect Location: Seattle, WA, United States... ...When it comes to IT solution providers... ...end-to-end service offerings, there's... ...WinCenter team supports global sales professionals... ...representative of the knowledge, skill, and/or... ...potential. #LI-Remote #LI-LM1 Zones...Remote workContract work- ...The Team Lead / Support Lead is responsible for overseeing the daily operations of an onsite IT Managed Services Help Desk in a 24x7x365 environment. This role provides hands on leadership... ...Maintain workflows, request forms, knowledge base articles, and Tier 0 and Level...Work experience placementWork at officeShift work
- ...IT Support Specialist Location: Austin, TX, primarily... ...Furnished Finder is the leading two-sided marketplace... ...Austin, TX (our HQ) and remote opportunities... ...professional IT support, service desk, or junior sysadmin experience... ...endpoints. Working knowledge of Microsoft 365 administration...Remote workFull timeFor contractorsWork at officeWork from homeRelocationFlexible hours
- A dedicated employee-owned company is seeking a Lead Health IT Informatics Analyst who is responsible for architecting the OCI backlog. The ideal candidate will have experience... ...complex requirements. This role offers a remote work arrangement and is geared towards experts...Remote job
- Sazerac Company is seeking an IT Order to Cash Manager to serve as a strategic technology partner for multiple teams. This role involves driving digital capabilities across the end-to-end Order to Cash process, ensuring solutions align with business objectives. Ideal candidates...Remote job
- DeepRec.ai is seeking an AI Knowledge Graph Lead to build and scale the knowledge graph layer for enterprise products. This senior, hands-on... ...modeling experience, and Python skills. The position offers remote work options and a competitive salary. #J-18808-Ljbffr DeepRec...Remote job
$50k - $55k
Noble Schools, located in Chicago, is seeking an IT Lead to join their Network Support Team. This non-remote position will focus on providing IT services to support teachers and staff across their campuses. The ideal candidate will possess a deep understanding of various...Remote work- ...consulting firm is seeking a Configuration Architect to lead design and implementation of... ...role requires a Bachelor's degree in IT or related field and at least seven years... ...design activities. This full-time position supports remote work and offers competitive benefits...Remote jobFull time
$133.3k - $166.6k
Naughty Dog in Santa Monica, California, is seeking an IT Support Services Lead to oversee end-user support services across the studio. This role... ...to deliver technology services for both local and remote users. The right candidate will be skilled in IT support and...Remote workLocal area- ...This role involves advanced troubleshooting in various technical environments while managing service tickets effectively. The successful candidate will work closely with the IT Manager to ensure SLA compliance and enhance process efficiency. A strong customer service focus...Remote job
- SquareDomain is seeking a full-time Support Team Lead in Austin, Texas. This role involves managing a team... ...in technical support, a strong customer service commitment, and excellent leadership skills. Familiarity with remote desktop support technology and networking is...Remote workFull time
$90k - $125k
Signature Performance is seeking an IT Technical Systems Support Analyst. This remote position requires nationwide... ...successful candidate will manage service desk system components and ensure... ...years in IT is preferred, with knowledge of HIPAA and business continuity...Remote job$30.46 - $45.74 per hour
Kilpatrick Townsend & Stockton LLP seeks a Service Desk Analyst for remote IT support. Responsibilities include providing 24/7 assistance, tracking user support calls, and maintaining knowledge bases. The position requires a 2-year degree and at least two years of experience...Remote jobHourly pay- Our Client, an IT Services and Consultant company, is looking for a Palantir Lead /Architect (Foundry & AIP) for their Houston... ...runbooks to support ongoing maintenance and knowledge sharing Configure monitoring... ...effectively across onsite and remote collaborators...Remote work
- ...Technologies is seeking a Help Desk Specialist II in San... ...Tier II technical support for the Customs and... ...(CBP) Technology Service Desk. The ideal... ...years of experience in IT support, with strong knowledge of Windows, Active... ...Microsoft 365, and remote access technologies....Remote work
- ...looking for a Senior Computer User Support Specialist to provide IT support for the General Services Administration. This role... ...candidate will have a thorough knowledge of ITILv4, Windows desktop systems... ...skills. This is a remote position requiring user support...Remote job
- Weill Cornell Medicine is seeking an IT Support Specialist I to deliver first tier phone... ...issues. The ideal candidate will manage service desk operations, resolve technical problems,... ...and software issues, contributing to the knowledge base, and utilizing a ticketing system...Remote job
- ...The IT Support Analyst will play an essential role in... ...occasional Tier 2 support as knowledge of the environment is... ...focus on customer service Perform physical setup... ...Suite Experience with remote monitoring and management... ...Zendesk, Jira Service Desk, ServiceNow) #J-18808-...Remote workWork at office
- A leading support services provider is seeking a Technical Support Rep in Tempe... ...3 years of experience in IT or Desktop Support.... ...service and resolving help desk issues. Ideal candidates will have knowledge of networking systems and remote desktop support tools like...Remote work
- RadNet, Inc. is seeking an IT Service Desk Analyst in Miami, FL. This role involves responding... ...incidents via phone or email and providing support for PCs, software, and peripheral... ..., preferably in a client support role. Knowledge of ServiceNow and networking concepts is...Remote job
- ...is seeking a mid-level Service Desk analyst to provide desktop and application support for UCSF end-users. This... ...with duties including remote troubleshooting across... ...devices and maintaining Knowledge Base articles. The ideal... ...has 3+ years of IT support experience, is...Remote workNight shift
- ...motivated and customer-focused Lead Helpdesk & Desktop Support Analyst to provide daily IT support operations and... ...technology, printing services, and user support. This... ...with OculusIT's remote support and operations... ...environments) Strong knowledge of Windows and macOS operating...Remote workTemporary workWork experience placementRelocationAfternoon shift
$36 - $56.63 per hour
...company that has architected, invented,... ...now expanding to support mission critical... ...looking for a Help Desk Lead to guide and... ...good technical knowledge and be able to... ...tickets to meet service level... ...Ensure adherence to IT policies, security... ...Perform local and remote troubleshooting...Remote workTemporary workWork experience placementWork at officeLocal areaShift workWeekend work
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