Server- Flower Mound

Job Details: Location: FCG Flower Mound - Flower Mound, TX 75022. Category: Server. Job Overview Responsible for providing excellent hospitality, awesome service, craveable food and/or beverage in a fun, clean atmosphere to the Customer according to the standards and expectations. Primary Responsibilities Live by a servant leadership philosophy to always serve others first. Understand and comply with all company policies, procedures, operating standards, and all federal/state/local laws and ordinances. Maintain energy, enthusiasm, passion, and P. R. I. D. E. throughout the shift. Provide every customer with an awesome first, next, and last great experience. Always have a “do whatever it takes” personality. Smile and welcome all customers you encounter. Hold doors open for customers. Pull out chairs for female customers. Engage customers in conversation throughout their experience (when appropriate). Accommodate and meet special needs of customers (senior citizens, large parties, business meetings, etc.). Utilize genuine salesmanship techniques during customer interactions. Possess an extensive knowledge of all food, serious seafood, chalkboard specials and beverage selections, including a deep understanding of the appropriate questions to ask when a customer orders a particular food or beverage item. Place accurate orders using the POS. Deliver food/beverages to customers with a sense of urgency, delivering hot food hot, cold food cold, pre‑bus as needed. Manage a section of tables during each shift as though it were your own business. Maintain a clean and organized section, service station, and dining room. Adhere to responsible beverage service requirements. Adhere to cash handling policies. Perform secondary responsibilities. Assist busser by clearing and/or wiping tables. If you are not serving someone, serve someone who is. Assist bartenders by stocking glassware, ice, garnishes, etc. Complete assigned opening, ongoing, and closing sidework. Maintain a safe, sanitary, and secure environment at all times. Notify a manager of all customer complaints. Remain calm at all times. Perform any other tasks or duties as assigned by a manager. Required Skills High school degree or GED preferred. Eighteen years of age or older. Good reading, writing, mathematical, and communication skills. Able to interact professionally with other customers and team members. Able to handle multiple tasks in a fast‑paced environment. Good judgment and decision‑making abilities. Physical Requirements Must be able to spend 100% of the working time standing, walking, and reaching. Must be able to push, pull, and lift objects, climb, ascend or descend ladders, stairs, and ramps, and must be able to carry loads greater than 50 pounds frequently. Must be able to communicate clearly with the customer in the primary language of the restaurant. Must hear sounds at normal speaking levels with or without correction. Must have vision abilities to see near and far, color, peripheral, depth perception, and the ability to adjust focus. #J-18808-Ljbffr Fish City Grill