Clinic Service Representative - Family Medicine

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Patient Registration Representative - Henry Ford Health

Job Title

Clinic Service Representative

About the Department

Join our dynamic team at Henry Ford Health, serving Macomb County's vibrant and fast-growing communities. Located near the beautiful Lake St. Clair, our facility offers a blend of suburban comfort and easy access to Detroit. As a high-acuity hub, we are committed to delivering exceptional care to our diverse patient population. Our team thrives in a collaborative environment, dedicated to supporting both our patients and each other in a fast-paced, mission-driven setting.

51221 Schoenherr
Suite 201
Shelby Township, MI 48315

Role Overview

As a Patient Registration Representative, you will be the first point of contact for patients, ensuring a seamless and welcoming experience. You will support clinic staff, medical professionals, and patients by managing registration, insurance verification, and financial discussions. Your role is crucial in maintaining an organized and efficient patient flow, contributing to the overall success of our healthcare services.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet and check in patients, ensuring a positive first impression.
• Verify insurance and discuss general financial responsibilities with patients.
• Handle cash collections and reconcile patient charts accurately.
• Preregister patients and manage their discharge process efficiently.
• Collaborate with the Customer Service Center for complex financial inquiries.
• Maintain a fast-paced, organized workflow despite frequent interruptions.

What You Will Need

Required

Qualifications

• High School Diploma or equivalent.
• Ability to perform calculations and complete forms.
• Proficiency in using computer information systems.
• Strong interpersonal skills for effective communication with patients, staff, and visitors.
• Demonstrated ability to work with detailed information and multitask.
• Dependable, punctual, and able to work in a team setting.

Preferred

Qualifications

• Familiarity with a clinic environment.
• Experience working with diverse populations and age groups.

What We Offer

At Henry Ford Health, we foster an environment where you can grow your career, collaborate with dedicated professionals, and engage in mission-driven work. We provide opportunities for continuous learning and development, empowering you to make a meaningful impact in healthcare.

Join Our Team

Ready to make a difference? Apply now and be part of a team that¿s transforming healthcare!

Qualifications

• High School Diploma or equivalent.
• Ability to perform calculations and complete forms.
• Proficiency in using computer information systems.
• Strong interpersonal skills for effective communication with patients, staff, and visitors.
• Demonstrated ability to work with detailed information and multitask.
• Dependable, punctual, and able to work in a team setting.