Systems Administrator (Contract) Minneapolis

Were SmartThings one of the leading IoT ecosystems in the world creating the most effortless way for anyone to create a smart home. Were a wholly owned subsidiary of Samsung with corporate offices in Minneapolis and the Bay Area.

More than 430 million people worldwide use SmartThings to control and manage their connected life. SmartThings delivers simple powerful experiences across Samsungs leading portfolio of phones TVs and appliances. We also offer the most versatile smart home experience as an open platform with a rich partner ecosystem (think IKEA SONOS Honeywell and so many more). As a founding member of Matter we are a leader in the industry to help make smart homes more secure reliable and seamless to use. Come be a part of the leading edge of IoT innovation!

SmartThings is looking for a Systems Administrator to support our IT networking infrastructure manage hardware and software assets and contribute to refining policies and processes.

As the go-to resource for the SmartThings team you will manage our networking infrastructure hardware and software while delivering frontline support for internal tools and technologies. Beyond daily troubleshooting and user support you will contribute to policy improvements support technical research and development and ensure our systems software and procedures remain aligned with organizational standards.

Key Responsibilities

This is a hybrid role based onsite 3 days a week at our office in Minneapolis MN. This is a 6-month contract position paying $42/hour with an expected work week of 40 hours.

In this role your primary responsibilities will include the following:

• Support and help maintain company-wide IT networking communications and infrastructure across multiple locations
• Coordinate with key stakeholders including counterparts at Samsung to help ensure access to key networks tools and infrastructure
• Assist with procurement and asset management for hardware and software including installation and setup of infrastructure in support of multiple office and remote working situations
• Support a highly mobile workforce with a willingness and desire to test and explore new technologies and paths to efficiency
• Handle day-to-day IT support tickets and escalations following established procedures
• Help implement and maintain IT policies designed to ensure productivity while protecting and securing critical company assets
• Work with the People Team to support employee onboarding and offboarding processes
• Contribute ideas for internal solutions that help the team scale efficiently

Skills Knowledge & Expertise

Inclusive Hiring Practices

Dont meet all desired requirements Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At SmartThings we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What You Bring On Day One (Required Skills)

• Bachelors Degree with minimum 2 years of experience in corporate IT with hands-on exposure to networking computing and communications
• Experience installing software in multi-platform environments
• Familiarity with IT ticketing systems (email chat phone) - installation configuration or day-to-day administration
• Experience with day-to-day maintenance and monitoring of operating systems (Windows Mac OS X Linux) basic networking scripting/automation and application troubleshooting
• Exposure to virtualization technologies
• Familiarity with Identity and Access Management concepts (AD LDAP SSO)

Desired Skills

• Working knowledge of Okta Atlassian MDM and Wi-Fi configuration preferred

SmartThings Benefits

• We offer a parking stipend to cover the monthly garage cost. EV chargers are also onsite.
• In-office catered lunches once a week.
• Access to the onsite gym.

This is a 6-month contract role paying $42/hour with an expected workweek of 40 hours.

At SmartThings we are committed to creating an inclusive and accessible environment for all. If you require accommodations to participate in our hiring process or to perform the requirements of the job we will work with you to meet your needs in compliance with applicable laws. Please reach out to and a member of our Talent Acquisition team will connect with you further!

Required Experience:

Unclear Seniority